- Apr 16, 2016
- 3
- 0
- 0
Hello,
My phone is stuck in UPSM. I can only access Messages, Google and Settings. Settings is VERY limited. I have been on the phone with Samsung. I have cleared Cache, I have gone in to safe mode, I have attempted to download from computer but the USB is not accessible except for charging.
I have all my photos on the phone and no I didn't back up!
I am being told that factory reset is the only way!
I am hoping someone here might be able to help.
Thank you in advance!
My phone is stuck in UPSM. I can only access Messages, Google and Settings. Settings is VERY limited. I have been on the phone with Samsung. I have cleared Cache, I have gone in to safe mode, I have attempted to download from computer but the USB is not accessible except for charging.
I have all my photos on the phone and no I didn't back up!
I am being told that factory reset is the only way!
I am hoping someone here might be able to help.
Thank you in advance!
