Sprint SG3 internet not working without Wifi all of a sudden HELP!

lkk324

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Nov 5, 2012
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I don't know if I am the only one or if its a problem the SG3 is having all of a sudden but we were at the beach 2 weeks ago and I couldn't google anything or upload pictures or even update a status to facebook unless I was hooked into a wifi. This has never been an issue before. I couldn't even google directions. It would say "no connection" or something like that. Why now? Is this how its going to be?????? Any suggestions??

Thanks

Lisa
 

seanskiT1

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Jan 7, 2013
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It could have been any number of things that caused that to happen. Has it done that again since you were at the the beach?

sent from my GS3 running Wicked
 

Weazrbmxr

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Oct 16, 2012
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I've run across this from time to time, in various areas around town. But it wasn't constant, sprint is patchy in denver anyways. But a reboot solved the connectivity issues for me, toggling airplane mode will also solve issues as well sometimes.
 

lkk324

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Yes I have. Ugh.....its only been a problem since the last update. I can't do anything unless I am hooked into wifi!!! If it possible DOES connect it is like its on dial up!!!!!!!!!
 

seanskiT1

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Yes I have. Ugh.....its only been a problem since the last update. I can't do anything unless I am hooked into wifi!!! If it possible DOES connect it is like its on dial up!!!!!!!!!

You need to try Golfdriver's suggestion. If the doesn't help you can dial ##72786# to reset data connection. If you do this, let the phone do its thing. It will reboot a couple of times.

sent from my GS3 running Wicked
 

lkk324

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Ok...I cleared the cache and all and nothing so am going to try to reset as you said above. Wish me luck!

Before I do this.....am I typing that code exactly as it appears?
 
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lkk324

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Yes. I spoke to someone Thursday morning and they said someone would call me within 2-4 hours from technical support and nothing!
 

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