still no ONE UI update

[dbow27]

So I still have not got the one UI update. I have the LTE version through T-Mobile but just using the watch with Bluetooth. I keep checking daily and still on the old software. Tried resetting the watch, deleting gear app from my phone and still no luck.
Anyone with any words of wisdom to help me get updated? Tried calling Samsung support and that was a disaster and waste of time as they had no idea what the current software on the watch even was.

 

[Casey Cheung]

So I still have not got the one UI update. I have the LTE version through T-Mobile but just using the watch with Bluetooth. I keep checking daily and still on the old software. Tried resetting the watch, deleting gear app from my phone and still no luck.
Anyone with any words of wisdom to help me get updated? Tried calling Samsung support and that was a disaster and waste of time as they had no idea what the current software on the watch even was.

Will you be using the LTE function of the watch? If not, why not just return the watch and get a non-carrier version instead? I got a bluetooth only version of the Samsung Galaxy 42mm watch (from Macy's of all places), and the new UI update came on right away without any problem.

 

[dbow27]

I've had the watch since launch and bought it for half price from a guy on Craigslist. brand new, unopened. so swapping it out is not likely. not sure if it is a T-Mobile issue where they haven't released the updates yet.

 

[Casey Cheung]

I've had the watch since launch and bought it for half price from a guy on Craigslist. brand new, unopened. so swapping it out is not likely. not sure if it is a T-Mobile issue where they haven't released the updates yet.

I'm curious now, what does the new update offer that the old/current version doesn't? I don't know the answer because I did an immediate software update upon purchase.

 

[aokusman1]

I had the tmobile one for two weeks before returning it. It got the update.

 

[dbow27]

aokusman1 did you have the LTE turned on? wondering if I need to have that activated to get the update

 

[talberry]

yeah.. I'm wondering what's new with one ui too.

 

[dbow27]

from what I understand it has a new visual look and similar features. I would love to get it to find out how different it is. I don't know if my watch is defective and cannot receive updates

 

[Bob31464]

I just got mine from ATT today and it's on 1.0, I believe the newest version is 1.2, correct?

 

[mustang7757]

I just got mine from ATT today and it's on 1.0, I believe the newest version is 1.2, correct?

https://www.apkmirror.com/apk/samsu...rience-home-touchwiz-home-10-0-35-14-release/

 

[Bob31464]

https://www.apkmirror.com/apk/samsu...rience-home-touchwiz-home-10-0-35-14-release/

Thanks Mustang, is this for the Galaxy Watch? It looks like an update for the phone.

 

[mustang7757]

Sorry didn't see that lol

Thanks Mustang, is this for the Galaxy Watch? It looks like an update for the phone.

 

[Bob31464]

Sorry didn't see that lol

No problem, if it's something for my phone I may use it.

 

[mustang7757]

Yeah the new home launcher update , tag it in wrong place lol but by all means definitely

No problem, if it's something for my phone I may use it.

 

[Bob31464]

Thanks, you've always been a great help.

 

[mustang7757]

Thanks, you've always been a great help.

Thank you , try to be as much as I can .

 

[arunma]

aokusman1 did you have the LTE turned on? wondering if I need to have that activated to get the update

I recently got a warranty replacement. My watch would not update to One UI until I connected to the T-Mobile network. So yes, for the LTE version, an LTE connection can be a prerequisite for the One UI update.