Storage woes..

[MrRichard]

Greetings,
I have moved most of my photos and videos off my internal storage thinking that is where I was losing all kind of space.

I am still running out of room. Looking at m storage it says that I have 42.79 GB of apps, and that seems huge. I have about 70 total apps, and that includes what is built in. Weather, which is a few MB and such. Most of the apps are less than 100 MB.

I used an app to check sizes and it says the larges files is Chrome, at 331 MB and the Premier Rush the nest largest at 167 MB.

I have looked at all my app, and nothing says its huge.

Any suggestions? I have cleared the cache so many times from so many apps and its a short term fix, but something is hiding and I can't track it down.

Any help would be appreciated.

 

[B. Diddy]

Which phone? Show us a screenshot of the Settings>Storage menu: http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html

 

[MrRichard]

Is a Huawei TRT-TL10A

 

[B. Diddy]

Try DiskUsage to get a better idea of what's taking up space.

 

[MrRichard]

I will give it a shot.

 

[MrRichard]

It is giving me a "parse error" when trying to install it. Three different times, three different places. I can't use the GooglePLay store. Its a Chinese phone with a hardware block preventing that.

 

[MrRichard]

Did get a version to work, but its not helping. I tell it to scan the internal memory and it comes up with numbers that make no sense say for my Photos, because I have moved them to an internal card. And when I click on Show it tells me that they are on the external memory. Even though I tell the app to only scan the internal memory, not the external card.

Is there really not an app that I can plug my phone into my computer (I use a mac) and look at all the folder by file size? I use Android File transfer, and I can see folder, and I still do not see where this is all being used up and that app doesn't show file sizes.

 

[B. Diddy]

No, when you connect a phone to a computer via USB, it's connecting via MTP (Media Transfer Protocol), which only makes certain user-accessible folders visible. You can't browser the system directories on an unrooted phone.

You can try booting into Recovery and wiping the cache partition, if that option is available. See this article for instructions on how to get into Recovery: https://consumingtech.com/hard-reset-huawei-enjoy-7-plus-trt-tl10a/

If that doesn't work, you might have to consider a factory reset, then set the phone up as if it were new (rather than immediately restoring prior apps and data).

Do you have an SD card inserted? If so, is it formatted as Portable Storage or Internal Storage? (If you didn't have an option to format as Internal Storage, then it's most likely Portable.)

 

[MrRichard]

I don't want to reformat it, what I want to do is just find out what is taking up all the space and remove it, or move it to the SD card, but deal with it because the OS is constantly yelling at me.....

The card I believe is PS, not IS.

 

[B. Diddy]

Right, I understand that -- but I've seen similar types of issues before with inexplicably full storage on different phones, and sometimes it boils down to a factory reset. It's clearly not an ideal solution, nor the first thing to jump at, but it may end up being necessary.

One thing to consider would be any backup app, either preinstalled or 3rd party. I recall this being a potential issue (i.e., the backup app saving backed up data directly to the phone's storage). Anything like that on the phone?

 

[B. Diddy]

Also, see if you can find DataSize Explorer anywhere, which is like DiskUsage.

 

[MrRichard]

ok, I will check it out too

I really with I could connect it to my computer though and work on it like that. Its just so much more convenient!

 

[MrRichard]

I haven't installed anything, but I will see if one is pre installed, but it yells at me to set up the cloud to save back ups there. Would that even be an issue? Even if it was looking for a cloud back up?

 

[Mooncatt]

Have you looked at your app storage numbers? This will be a bit tedious, but go into your app manager and look at the storage info for every individual app. An app by itself may not be very big, but the cache it generates could be large. For example, I have one online game that I've seen spike to 32GB of cache storage.

 

[MrRichard]

This is finally what helped me.......read the other response for full reporting......

 

[B. Diddy]

This is finally what helped me.......read the other response for full reporting......

Sorry, what other response?

 

[MrRichard]

Solved.........
So here it is........

DiskUsage told me my apps were way too large, but I couldn't dig any deeper even with the help of Solid Explorer. I was using the free version of DiskUsage so I don't want this to seem like a negative comment on DiskUsage, and it did help me at least zero in on something was odd with my apps. I assume the paid version would have provided more granular information and its only $2.99. Anyway....

Following B. Diddys advice I downloaded DataSize Explorer.

I have used KIK some off and on, but there it was, 34 GB in KIK!??!??! WTF...........

I would have loved to have known what was taking up all that space, but I wasn't about to spend any more time on it, as this had bedeviled me for months. Playing that game of deleting a tone of things, moving them to the SD card, and yet in a few days I am getting yelled at again about storage concerns.

Its cache was 34 GB, how and way its even able or allowed to balloon like that is unknown to me. Why that isn't highlighted some way to more easily note that there is a voracious app that is seemingly just gobbling up data and storing it is crazy.

So there it is....now is that normal for KIK? Does anyone know because it seems like that would be a deal killer for many people as that is an extremely large negative for any app.

Thank you guys for helping out and pointing me in the right direction.

 

[MrRichard]

The one that I just finished writing......I wrote you first.....

 

[Mooncatt]

Glad you found the culprit.

As for Kik, I've never used it, so no idea if that's normal or not.

 

[B. Diddy]

Aha, excellent! Glad you figured it out. I'd guess Kik built up a huge cache made up of photos and videos (since it's a messaging platform).