Strange phone call/problem

djbarg

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Aug 27, 2013
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My wife got a phone call from an all 00000000 number saying it was an emergency call. She didn't answer the call, but the caller left a voice mail. When my wife tried to retrieve the message, her phone locked up asking for a password and it remained locked up. Tried power cycling and also a battery pull, but neither worked. Anyone else have this happen?
 

B. Diddy

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Mar 9, 2012
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What does Verizon say about it? How did she try to retrieve the voicemail--through the normal voicemail system? Was there some other unfamiliar prompt to listen to the message that your wife may have tapped?
 

djbarg

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Verizon has no idea. She did try the normal voicemail retrieval. And yes, there quite possibly have been some weird prompt but she's not really sure (she is a non-techie type). The local Corp store did a factory reset and that seemed to unlock/restore the phone to normal. Kind of a weird occurance.