Brent Michael
Well-known member
- Apr 16, 2015
- 545
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Did you make sure the cable was inserted fully? I know it sounds like a stupid question but the headphone jack was pretty tight when I first got the V20.I really like the phone, however I think I have a faulty unit. I use an aux cable in my car for both music and calls. (no bluetooth available). When I plug it in there's a horrible crackling sound and the sound is distorted. When I make calls, the person on the other end says I sound distorted and their own voice echos back at them.
So I did a factory reset and bought a new aux cable, but have the same issues. I took my wife's iphone and tested the same thing with her phone and my old windows phone with no issues. So back to AT&T later today and see if they'll swap it out for another one. Ugh, has anyone else had or heard of these issues?