Honestly, we can't complain about roaming even, for the time being. However, VM is losing ground. As others pricing nears VM's with better coverage, VM is going to have to battle to stay where they are.
Together with the price increase, poor service, outages and poor coverage... These other companies are closing in fast.
VM made it's name with good customer service, and very low cost compared to others.
The costs have gone up (still good though), CS is now a joke, and the actual phone service has become problematic due to growth.
I agree we get decent service. However even with the new people jumping in, its going to make our network even more crappy. Its been confirmed straight talks androids are sprint prepaid. That means more outages and crappy customer support answers because they really have no idea whats going on.
How many people here would pay 600bucks for a new phone if they could get contract like service without the contract? I know I would be willing to save my pennies nickles and dimes but most of the android community not so much. We wont see decent service and reasonable prepaid devices until contract plans go bye bye.