Oops, yes I did mean UPS.Do you mean UPS?
Oops, yes I did mean UPS.Do you mean UPS?
Interesting. I use the location for my office as well. So far, so good.I'm not trading at this time, but something I did seemed to change things. I always had issues trading in phones when I dropped them off at a local FedEx/Kinkos in my area (phone return boxes arriving empty, damaged, etc.). The attendants would ask me what I was sending back. I switched to dropping the phones off at a FedEx hub near my employer, and everything has gone smoothly since.
It could be just a coincidence, but I'm not taking any chances anymore.
I always found it strange when I was asked what I was returning. I normally say things like underwear or if it's heavy, some shoes or anything other than high value items. I also make sure to package it so if shaken, it does not move.I'm not trading at this time, but something I did seemed to change things. I always had issues trading in phones when I dropped them off at a local FedEx/Kinkos in my area (phone return boxes arriving empty, damaged, etc.). The attendants would ask me what I was sending back. I switched to dropping the phones off at a FedEx hub near my employer, and everything has gone smoothly since.
It could be just a coincidence, but I'm not taking any chances anymore.
Same here.UPS has my package. Thursday is delivery date, with FedEx that meant next Thursday if it disnt get lost in Texas and end up in new Jersey then back to Texas.



I usually wait a week but this time I sent it back right away.It's too late to drop off today but will be dropping off it at UPS tomorrow
Can't stand the old phone once new toy arrives and need that gone ASAP![]()
Yeah I recall you being more patient before sending in the trade inI usually wait a week but this time I sent it back right away.

I think the note 7 made me more cautious. There were a lot of people that didn't have back up phones that sent their trade-in to Samsung immediately and didn't have a phone all of a sudden.Yeah I recall you being more patient before sending in the trade in![]()
I've gone longer then that before. As long as you have received your trade in email you are fine as they won't charge you, it just sucks waiting for the it's accepted email. That time it took so long I forgot about it and was reminded when I got the accepted email. It s just Samsung doing Samsung things.Hope I have better luck than last year. They didn't acknowledge my turning for 21 days, but granted the credit when I complained. I'll be shipping my return out tomorrow.
That happened to me with my S10+. By the time the S9+ was accepted, I'd forgotten I never received confirmation. Samsung really does the most sometimes.I've gone longer then that before. As long as you have received your trade in email you are fine as they won't charge you, it just sucks waiting for the it's accepted email. That time it took so long I forgot about it and was reminded when I got the accepted email. It s just Samsung doing Samsung things.
