The annual trade-in race

[azdmelani]

I guess I just won the race, LOL. Just got trade-in completed email. That was fast this time. Dropped at UPS store Tuesday morning. View attachment 373809

Congratulations . Mine was received yesterday so I guess we play the waiting game.

 

[clownin72]

Got the email yesterday that they received my trade in and just got the approval email. I'm in the clear!!

 

[trucksmoveamerica#AC]

Well I didn't win, ....

But at least I'm not going to wait months

 

[azdmelani]

Still waiting here.

 

[BrwnSuga3]

I'm still waiting too.

 

[BrwnSuga3]

I checked my order and it shows complete but I still haven't received an email, weird.

 

[BrwnSuga3]

Just got the email and text message, I'm good to go

 

[mustang7757]

I'll ship mine Monday

 

[Blues Fan]

I never have issues but always nervous. No reason it's not accepted. How much does a 512gb unlocked go for used right now? If they rejected it and I can get it back I'll sell it at my cell accessories shop at the fleamarket. I know I wouldn't get 900 though.

 

[Blues Fan]

Mine arrived in Arlington this morning, says Mon morning delivery.

 

[BrwnSuga3]

I have never had any issues either. However, I've heard so many horror stories about the trade in process, its nerve racking until they accept it. Now I can delete my videos and pictures of the phone.

 

[htcrazy]

Got the "we received your device" email. I'm always nervous too until they accept it.

 

[Ihazterbo]

Sent mine Friday after videos for my own proof it turned on and had zero blemishes and even me putting it in the box and taping it up lol. After last year's fiasco which was rectified I'm still a little nervous it's going to happen again.

 

[Katrina White1]

I'll ship mine Monday

Same. I still need to xfer my secure folder and reset. I'm slow this year.

 

[waqqas31]

I mounted my S26U on a tripod and filmed myself examine and package the S25U and included the URL and QR code for the video in the box, lol.

I mailed it in on Wednesday and just received the notice that my trade-in is complete. Thank GOD

 

[trucksmoveamerica#AC]

I've only had one time I got the rejected email, think it was the first year they went to Texas for the trade ins, if I remember right a lot of people got the reject email. I called and the rep took care of it, I said I could send her pictures and videos and she said they don't take those. So, just be prepared to fight if they just don't take your word for it, your pics and videos will come in handy in court at which point your spending more money then you're fighting for.

Now that could just be that one rep, I don't know. I do know Samsung customer service is about as bad as it gets. For broken phones I won't even deal with them, that's what insurance is for. Fortunately their phones work good and last the year I need it to work.

 

[azdmelani]

Now I'm worried. Still nothing. . Talk me off the ledge friends

I have video of me packing up the phone and I took video with the phone right before I packed it up.

 

[mustang7757]

Now I'm worried. Still nothing. . Talk me off the ledge friends

I have video of me packing up the phone and I took video with the phone right before I packed it up.

View attachment 373830

Nothing to worry about unless you get the notification refusal

 

[BrwnSuga3]

Now I'm worried. Still nothing. . Talk me off the ledge friends

I have video of me packing up the phone and I took video with the phone right before I packed it up.

View attachment 373830

Don't worry just yet. I hope you hear something today.

 

[runfar262]

I handed over to UPS on Wednesday. Got the email from Samsung last night saying "trade-in received." Now we wait : )