bassplayrguy
Trusted Member
- May 3, 2013
- 2,946
- 14
- 38
If sent from carrier, just go to the local store. That's pretty noticeable and they can compare to their in store units if not. I'd say they'd exchange it right away-and if they don't have any in store yet, then get another shipped out to you asap. Samsung doesn't want ANY issues being reported with this phone!
After my intensive email to Samsung with pictures they admitted it was a defective Device. I told them after last year's debacle with the note 7 this is unacceptable. They said it's a delaminatin gissue with the Screen. I knew I was right something was off it's clear the Metal chassis is is protruding. I already called Sprint and they're sending me a brand new one all I have to do is return this 1 once I get the return key.