The UK trade-in brochure for Pixel

  • Thread starter Thread starter Android Central Question
  • Start date Start date
A

Android Central Question

I wonder if anyone who used the trade-in promotion for Pixel 7/7 Pro in the UK still has the brochure with the instructions from the pack and could post it here? My phone was rejected because of the activation lock and I don't remember it was even mentioned in the instructions. So I would like to check. As per Google, I can only submit my phone for trade-in once and even I have now removed the lock, the refuse to accept it.
 
Not from me. I don't tend to trade in and don't have a Pixel 7.

I can say though that the activation lock is definitely a reason they would reject a trade-in. you can probably find the terms on their trade-in page.
 
It would be fine if they articulated it clearly in the trade-in brochure. In the T&C the activation lock is mentioned only once in passing as a reason to reduce the value without any explanation what it is. And there's no mention that you cannot re-submit the phone after fixing it. I think it's too harsh and misleading.

I just wanted to talk to the Citizen Advice and Advertising Standards, but I wanted to look at the brochure before that. I usually keep these things until the end but for some reason disposed this particular brochure ☹️
 
Welcome to AC!

Definitely need to factory reset your device through settings not recovery anytime trading in a device otherwise it's Lock to your account and they can't do anything with it.
 

Latest posts

Trending Posts

Members online

Forum statistics

Threads
956,923
Messages
6,970,646
Members
3,163,655
Latest member
tombwiz14