There's a storm brewing...

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So I go into the Verizon store today because I need to buy a new charger for my punk a$$ BB Storm2 and at the end of that transaction I ask if they have a TB for me to play with. I ask this because I don't see any TB advertisements anywhere in there, as opposed to Best Buy who has quite of bit of advertising including a dummy phone. So she says they don't have one for me to play with. I said, "you know you have a whole android community out there who is beyond disgusted with Verizon right now." She acknowledges our frustration..and mentions that she sees I'm eligible for upgrade. I tell her don't remind me!! I further explained that whenever VZW gets off its butt and releases this phone there's now way I'd buy it from them, that I'm going to BB instead because at least they seem interested in selling me the phone. Then she starts trying to make excuses for them and saying that we should want the phone to work properly and I told her we totally get that and yes we do want the phone to work properly, our problem is the deafening silence, the fact we don't know if we will have the phone this month, next month or the end of frickin' June for goodness sake!!! I mean seriously, I told her if I were her I'd be lookin' for another gig because after this refusal to care about this segment of your customer base AND the fact that Best Buy offers the Buy Back program no intelligent person would buy a phone directly from them anyway and for job security alone she should start lookin' into Best Buys and Nebraska Furniture Marts benefits and consider applying for employment with them because Verizon SUCKS!! She was polite but if Verizon didn't have the best network I really would switch to another carrier but their network is the best but that said I will never purchase another phone directly through them because this not knowing...UNACCEPTABLE!!!! -end of rant- :'(:mad::mad::mad:

wow.. just wow.

Im going to say this.. front line retail employee's do not know, have no control and generally do not deserve to be berated for this device's launch, non launch, delay, non delay... etc.

I understand people are looking forward to this device, and to be honest I am staying out of it due to the insanity surrounding this phone. But to verbally assault someone because you cant get your shiny new toy is simply uncalled for and to come here and brag about it just makes you an ARSE.
 
I asked this once, but it was 20 pages down within a half hour. Here's my situation:

I bought a Droid X at Best Buy on 2/27/11.

My 14 day return period to reverse the 2 year contract ends on 3/12/11.

My 30 day return period for Best Buy is 3/29/11, but I can only exchange it for another phone with the same carrier at that point.

Bennnnn... If you were in my situation, would you:

a. Hold on to the Droid X because there is no way that the Thunderbolt will be delayed past 3/29/11.

b. Return the Droid X within the 14 day period, reverse my contract, go back to my Blackberry Storm and wait for the Thunderbolt.
 
Dear XXXXX,

Thank you for your recent reservation of the Verizon ThunderBolt 4G by HTC with Best Buy.

This e-mail is an additional confirmation that your smart phone is reserved in your name. We will contact you as soon as your smart phone is available.

Thank you from your Best Buy Mobile? Team!

Me too! I think my pants just got a little tighter in the front!
I'm doubling down on 3/17
 
I asked this once, but it was 20 pages down within a half hour. Here's my situation:

I bought a Droid X at Best Buy on 2/27/11.

My 14 day return period to reverse the 2 year contract ends on 3/12/11.

My 30 day return period for Best Buy is 3/29/11, but I can only exchange it for another phone with the same carrier at that point.

Bennnnn... If you were in my situation, would you:

a. Hold on to the Droid X because there is no way that the Thunderbolt will be delayed past 3/29/11.

b. Return the Droid X within the 14 day period, reverse my contract, go back to my Blackberry Storm and wait for the Thunderbolt.


As much as I believe it will come on the 17th, I would be safe and go back to the blackberry and stop the contract.
 
... But to verbally assault someone because you cant get your shiny new toy is simply uncalled for and to come here and brag about it just makes you an ARSE.

I agree completely. It's not like it's the poor girl's fault that Verizon hasn't said anything about the TB.
 
I asked this once, but it was 20 pages down within a half hour. Here's my situation:

I bought a Droid X at Best Buy on 2/27/11.

My 14 day return period to reverse the 2 year contract ends on 3/12/11.

My 30 day return period for Best Buy is 3/29/11, but I can only exchange it for another phone with the same carrier at that point.

Bennnnn... If you were in my situation, would you:

a. Hold on to the Droid X because there is no way that the Thunderbolt will be delayed past 3/29/11.

b. Return the Droid X within the 14 day period, reverse my contract, go back to my Blackberry Storm and wait for the Thunderbolt.

Option B is my guess,
 
munch_2011_03_11_134529.jpg


BestBuy Mobile sent me an email this afternoon. I'm hoping for March 17th release date
 
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I agree completely. It's not like it's the poor girl's fault that Verizon hasn't said anything about the TB.

And I'm in the exact opposite position as that poster. I will never buy a phone from Best Buy ever again. I used to work for Best Buy and I even activated phones, but ever since they switched to "Best Buy Mobile" they've been horrible. I bought the Dare from them and they screwed up so bad that I decided that from now on I'm only buying from Verizon directly.
 
Got the same email.

Hmmm... I pre ordered at BB on the 8th. I JUST got the following email:

Dear Lee [redacted],

Thank you for your recent reservation of the Verizon ThunderBolt 4G by HTC with Best Buy.

This e-mail is an additional confirmation that your smart phone is reserved in your name. We will contact you as soon as your smart phone is available.

Thank you from your Best Buy Mobile? Team!


Interesting timing... or is my BB just a month behind the times?



Sent from my Palm Pilot using Tapatalk.
 
Yup. Looks like the 17th.

Also, had anyone seen on the BestBuy Mobile's Phone Buyer's Guide showing 6.3hrs of talktime on the Thunderbolt and 13.7 days of standby? Now to put that in context, the Incredible is rated at 5.25hrs of talktime and 6 days of standby. I know those numbers aren't affected by LTE, but thats pretty promising. Hopefully we can test it Thursday? :confused:
 
So I go into the Verizon store today because I need to buy a new charger for my punk a$$ BB Storm2 and at the end of that transaction I ask if they have a TB for me to play with. I ask this because I don't see any TB advertisements anywhere in there, as opposed to Best Buy who has quite of bit of advertising including a dummy phone. So she says they don't have one for me to play with. I said, "you know you have a whole android community out there who is beyond disgusted with Verizon right now." She acknowledges our frustration..and mentions that she sees I'm eligible for upgrade. I tell her don't remind me!! I further explained that whenever VZW gets off its butt and releases this phone there's now way I'd buy it from them, that I'm going to BB instead because at least they seem interested in selling me the phone. Then she starts trying to make excuses for them and saying that we should want the phone to work properly and I told her we totally get that and yes we do want the phone to work properly, our problem is the deafening silence, the fact we don't know if we will have the phone this month, next month or the end of frickin' June for goodness sake!!! I mean seriously, I told her if I were her I'd be lookin' for another gig because after this refusal to care about this segment of your customer base AND the fact that Best Buy offers the Buy Back program no intelligent person would buy a phone directly from them anyway and for job security alone she should start lookin' into Best Buys and Nebraska Furniture Marts benefits and consider applying for employment with them because Verizon SUCKS!! She was polite but if Verizon didn't have the best network I really would switch to another carrier but their network is the best but that said I will never purchase another phone directly through them because this not knowing...UNACCEPTABLE!!!! -end of rant- :'(:mad::mad::mad:

Toolbag.
Get out of your parents house and play outside...
What a childish rant.
 
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