Perusing the VM website, there is now a video from Branson, asking customers to keep an eye out for the "new" Virgin Mobile. Spouting off about how they believe that if they offer services and perks (specifically quoting the $35 a month plan), they won't need to sign people up for contracts, because we will keep coming back on our own.
Fair enough, that's all true. Lots of rumors popping up about these higher-end phones (One V, Evo V 4G), and the data throttle (which is a step that makes sense before rolling out higher end devices).
I've always been happy with them, but feel that the company is about to jump-start themselves and sometimes, that can mean changes that us long-term customers won't be happy with. Are you worried? Excited? Any speculation on what types of changes we will see?
I'm a little of both. Worried because I have yet to come up with an example of a company that I've done business with that has tried to 'reinvent' itself that has been a good experience, but excited because I have a tiny bit of faith in VM to keep things running smoothly for the customer base they have now.
Fair enough, that's all true. Lots of rumors popping up about these higher-end phones (One V, Evo V 4G), and the data throttle (which is a step that makes sense before rolling out higher end devices).
I've always been happy with them, but feel that the company is about to jump-start themselves and sometimes, that can mean changes that us long-term customers won't be happy with. Are you worried? Excited? Any speculation on what types of changes we will see?
I'm a little of both. Worried because I have yet to come up with an example of a company that I've done business with that has tried to 'reinvent' itself that has been a good experience, but excited because I have a tiny bit of faith in VM to keep things running smoothly for the customer base they have now.