ok so my Best Buy visit today was a HUGE fail....
it started off so well too....i was first on their list...the guy goes, we are getting it on the 14th would you like to be the first appointment of the day..i said sure....he did note that in bold text it says this is subject to change and i said i knew already and mentioned the 28th....
i then said what about the buy back program, he said don't worry it was definitely extended to the 26th and u should have it by monday...i said what if it does come the 28th am i screwed out of it..he said he would enroll me anyways for free since i was there today...so, so far so good on my end...then he looks up my account...
i thought my account was family plan but apparently it was turned into a business account by account owner which i did not know....well apparently best buy is not allowed to sell to anyone business accounts
any BB employees out there can def confirm this? i called VZW and the dude said we dont know BB practices and i told him they said it was VZW policy and he didnt know.....but according to him when BB releases it, so will VZW
ahhhh this waiting game **** and lack of info is getting a little ridiculous
it started off so well too....i was first on their list...the guy goes, we are getting it on the 14th would you like to be the first appointment of the day..i said sure....he did note that in bold text it says this is subject to change and i said i knew already and mentioned the 28th....
i then said what about the buy back program, he said don't worry it was definitely extended to the 26th and u should have it by monday...i said what if it does come the 28th am i screwed out of it..he said he would enroll me anyways for free since i was there today...so, so far so good on my end...then he looks up my account...
i thought my account was family plan but apparently it was turned into a business account by account owner which i did not know....well apparently best buy is not allowed to sell to anyone business accounts
any BB employees out there can def confirm this? i called VZW and the dude said we dont know BB practices and i told him they said it was VZW policy and he didnt know.....but according to him when BB releases it, so will VZW
ahhhh this waiting game **** and lack of info is getting a little ridiculous