Is it really better to buy at BB? I've never got a phone from them.
I've never bought a phone from BB, but from what I've heard from people who have, the pluses are the rebates are instant as opposed to a verizon store or telesales (however at verizon online the rebate is instant also). BB gives you 30 days to try out the phone, which was the same as Verizon until Jan. 16th, when Verizon shortened the trial period to 14 days. Also, from what I understand, BB's Black Tie protection plan is superior to Verizon's insurance (don't know why specifically, but that's what I've heard).
But, and anyone correct me if I'm wrong, BB mobile works the same way online dealers do (like Amazon, Wirefly, & LetsTalk) in that you cannot change your plan for 6 months after signing up or face a penalty charge. Also, if you cancel after the 30 day trial period, you face not only an ETF from Verizon, but one from BB also (around $250 if it is like Amazon & the others) which would end up putting you over the retail cost of the phone.
Finally, BB doesn't do 1 year contracts, so if you plan to buy from them, be prepared to sign a 2 year contract or pay full retail. With Verizon getting rid of annual upgrades (also on Jan 16th) that means when you get a 2 year contract you cannot upgrade at subsidized pricing until after 20 months of signing up.
That's my understanding, and again anyone correct me if I'm wrong.