Trade in complete

[TheMiz]

Trade arrived yesterday and less than 12 hours it passed.

 

[Laura Knotek]

Trade arrived yesterday and less than 12 hours it passed.

That's great news!

 

[mustang7757]

Awesome

 

[BerryBubbles]

Trade arrived yesterday and less than 12 hours it passed.

Wow! That was fast.

 

[rjack22]

Samsung received my trade-in on Thursday. I have yet to hear anything and today is Saturday.

 

[frifred]

Samsung received my trade-in on Thursday. I have yet to hear anything and today is Saturday.

Based on my past trade ins, it could take as long as a couple of weeks after it is received. Especially in the beginning when there are lots of people sending in their trade ins all at once. And, it isn't really Samsung, it's a third party vendor that they hire to test and process the trade ins (mine is going to HylaMobile). But, I have done 5 or 6 trade ins with them over the last few years and have never had a problem. (I know that some people have had issues, but the great majority have not.) I wouldn't worry yet.

 

[TheMiz]

Just now got my messages my Galaxy Buds trade in is complete . I can close the book on this half years trade-ins

 

[rjack22]

I received acknowledgment that they received my trade-in yesterday (Sat). The email said it could take up to 2 weeks to be accepted or rejected. I don't remember it ever taking that long before.

 

[Rose4uKY]

We received emails on the 25th me for my watch 6 and my husband for his buds still waiting on approval. I have to return my watch tomorrow it's defective but once I get my approval they will add it to the new watch they had me buy. Hopefully we get approvals soon. Once before on an Active 2 they sent me a picture of a different watch and tried to not approve me and I had videos and pictures it went through after I called.

 

[Rose4uKY]

I received acknowledgment that they received my trade-in yesterday (Sat). The email said it could take up to 2 weeks to be accepted or rejected. I don't remember it ever taking that long before.

Usually it's 3-5 days I am wanting to say ours was received on the 25th so I am hoping to hear something this coming week I hope.

 

[BerryBubbles]

I received acknowledgment that they received my trade-in yesterday (Sat). The email said it could take up to 2 weeks to be accepted or rejected. I don't remember it ever taking that long before.

My trade-ins for my Watch 6 Classic last August & my S24 Ultra in February said the same thing. Up to 2 weeks.

The trade-in for my s24U took only 6 day.

The trade-in for my Watch 6 Classic took 15 days because they said I sent in a broken Z Flip 4 & I sent in a very nice Watch 3. I had to do some fighting to get that resolved, but it worked out.

I think the 'up to 14 days' is just a blanket statement to cover them incase they get backed up. It's usually much quicker than that if you send your trade-in early.

 

[rjack22]

I finally received confirmation that my trade-in was accepted. It took eight days from when I sent it in.

 

[Rose4uKY]

I finally received confirmation that my trade-in was accepted. It took eight days from when I sent it in.

My trade in says deferred on my watch 7 cause I had a defective one. I am going to Fed-Ex in a bit to return my defective one and I sent back my watch 6 and his buds pro the same day. He just got approved yesterday. I'm guessing mine is waitng for the old defective watch and then my $200 will go towards this new one I had to buy. I hope they don't screw it up and then e-commerce said they will also credit me my $50 RSVP cause I had to palce and buy a new order.

 

[Seeker336]

Strange travel history on my packages. Sent off Flip5 and Watch 5Pro in separate packages as trade-in items. Both were scanned as received at my local Walgreens on Thursday morning (25 July), then picked up that afternoon and scanned as Received in-transit at Hutchins, TX on Friday morning (26 July). AS of today (2 Aug), both boxes show Delivery Delayed and latest location is still the 26 July location scan. What is odd is that I received an email from Samsung on Thursday, 1 Aug, saying the trade-in for the Flip6 has tested good, the trade-in credit is applied, and the purchase trade-in is complete. No word yet on the Watch trade-in evaluation. Looks like FedEx system has a data input issue.

 

[Jewels81]

So my flip 5 trade in......yeah we can say it got lost or stolen thru fedex or whoever. I shipped my fold 5 and flip 5 at same time. Each phone went on different routes lol. Well Samsung got my fold 5 on August 22. Thank goodness since that was the highest trade in amount. Trade in complete. On August 21 fedex stayed on delay will update delivery date soon or whatever. Man it came to 3 weeks later(yeah I know too long to be waiting lol) on September 11 I said I'll contact Samsung before they charge me. Samsung said they would consider it lost in transit and gave me the full trade in credit. Thank goodness. Heard of this happening but it's a first for me. My fedex app still says last scan August 21 departed Hutchins, TX at 5:54am lol.

 

[BerryBubbles]

So my flip 5 trade in......yeah we can say it got lost or stolen thru fedex or whoever. I shipped my fold 5 and flip 5 at same time. Each phone went on different routes lol. Well Samsung got my fold 5 on August 22. Thank goodness since that was the highest trade in amount. Trade in complete. On August 21 fedex stayed on delay will update delivery date soon or whatever. Man it came to 3 weeks later(yeah I know too long to be waiting lol) on September 11 I said I'll contact Samsung before they charge me. Samsung said they would consider it lost in transit and gave me the full trade in credit. Thank goodness. Heard of this happening but it's a first for me. My fedex app still says last scan August 21 departed Hutchins, TX at 5:54am lol.

Glad you were able to get to get your flip credited without a fight.

It can be a nightmare when the Samsung agent you're working with doesn't want to cooperate.

 

[Jewels81]

Glad you were able to get to get your flip credited without a fight.

It can be a nightmare when the Samsung agent you're working with doesn't want to cooperate.

Thanks. Me too. Haha. I can only imagine