Trade In Thread

Thats something Samsung and FedEx going have to fix on their end Mike, I wouldn't worry .
I decided to go proactive and contact them. They are cancelling my trade-in charge back.

What I don't understand is how FedEx can damage a well packed phone. Screenshot_20220310-092921_Chrome.jpg
 
Well I worry about it not being handled properly if I didnt make contact without something in writing and a reference number.
You have a screenshot of chat support and package movement so it's in your favor
 
You have a screenshot of chat support and package movement so it's in your favor
I get that...I meant if I hadn't addressed the issue by contacting them in advance. Didn't want it to fall through the cracks and getting charged.
 
Trade in sent Monday, received by Samsung at 3:00pm today and approved by 7:15pm for the correct amount. Done this many times over the years and this was by far the quickest.
 

Trending Posts

Forum statistics

Threads
956,602
Messages
6,969,104
Members
3,163,583
Latest member
pauldop1982