Trade In Thread

[Mike Dee]

Anyone recently got trade in approved? Mine was delivered last Tuesday and close to week tomorrow. I'm starting to wonder if the COVID-19 situation is affecting the warehouse ability to accepts and inspect trade ins in a timely manner. Pretty much every business is impacted in some way or other so wouldn't be surprised if that's the case here.

Mine just got delivered

 

[bhatech]

Sweet news

 

[Mike Dee]

Sweet news

I didn't have any real doubt

 

[mustang7757]

I didn't have any real doubt

You never know with Samsung

 

[Mike Dee]

You never know with Samsung

Ssshhhh. Qwiet you scwewy wabbitt

 

[azdmelani]

Hopefully mine is looked at quickly

 

[trucksmoveamerica#AC]

They are being examined here in the states. I'm betting they are just getting a bunch of trade in's now. A lot of us didn't send it in right away to make sure we wanted to keep the new phone. Mine got delivered last Thursday afternoon, Friday Samsung confirmed receiving it, said 3 to 7 business days should hear from them.

 

[Lobwedgephil]

They received mine last Thursday, nothing since but the world has changed since then.

 

[azdmelani]

Yeah, I wonder if things will be delayed with the trade ins.

 

[bhatech]

They received mine last Tuesday and approved this Monday, so it took almost a week. But given the increased volume of people sending their trade ins and the other situation going on I think it'll atleast take week minimum.

 

[Peter Scooze]

Mine was just approved this morning and they received the phone on Monday.

 

[jamezr]

My trade in process took a week. Got the email late last night that the trade was approved and process was completed.

 

[jmartin]

Mine was just approved this morning and they received the phone on Monday.

Same here.

 

[Anastayja1]

So I sent my trade in back and it was to be delivered today and I got this instead...

 

[Emig5m]

So I sent my trade in back and it was to be delivered today and I got this instead...

Mine was due to be delivered today and was successfully delivered and signed for today.

 

[Anastayja1]

Mine was due to be delivered today and was successfully delivered and signed for today.

Yay you?? Mine wasn’t.

 

[Emig5m]

Yay you?? Mine wasn’t.

Yay no one. I was merely letting it be known that there was a successful scheduled delivery today in case someone thought that there was a problem or closure due to the ongoing pandemic.

 

[Anastayja1]

Yay no one. I was merely letting it be known that there was a successful scheduled delivery today in case someone thought that there was a problem or closure due to the ongoing pandemic.

Then maybe you shouldn’t have quoted my post as the impression it gave me was the opposite of what you say you were trying to achieve. A separate post would have achieved your desired result without singling out my post specifically.

 

[nuangel2]

I traded in S10+. It was accepted and received an email yesterday That it passed.

 

[pags11]

They received my S10+ last Tuesday. As of today it hasn't been approved. Called Samsung customer service today and spoke with a supervisor. He did site the coronavrius situation as a reason for the delay in some of the trade-ins getting approved. He said it could take up to 10-12 business days, or at least that is what the trade-in department is relaying to general customer service.

I am getting a little nervous, although the S10+ I sent in was extremely well-packaged, had no cracks or scratches on it, powers on fine and was factory reset. I even hand delivered it to a store that delivers FedEx packages.