Trade Ins

[waqqas31]

My S23U has a Whitestone Dome screen protector on it. Can I return it without removing it or is that asking for trouble?

 

[trucksmoveamerica#AC]

My S23U has a Whitestone Dome screen protector on it. Can I return it without removing it or is that asking for trouble?

Probably don't matter, but why not just remove it. It's pretty easy to do so. I usually just remove it

 

[bhatech]

I'm just waiting for my S25U to be delivered. As soon as it's delivered, the S24U will be packed up and dropped off to FedEx the same day. I got no time for old phones

 

[pags11]

Package was received at the Coppell, TX facility and signed for by "SSAMSUNG". Hoping to get the official email from Samsung that my trade-in device has been received soon.

 

[doxidad]

My trade in has been sitting in Irving, TX since Sunday because of a weather delay. Yes, I'm impatient.

 

[tjubb]

what is the process for a Verizon trade-in? I have received no email on how to start the process nor is there anything in my Verizon account to initiate the trade-in for which they accepted for $1000 in bill credits. There chat support is down at the moment.

 

[azdmelani]

Got the email that my phone was received for trade in.

21 business days?!

 

[bhatech]

Got the email that my phone was received for trade in.

21 business days?!View attachment 368171

Lol that's new. Why do they need 21 days

I checked the previous trade-in email and it was 14 days before. Maybe the trade-in partner is now employing fewer people to validate trade-in

Either way, I suspect it'll be verified before the 21 days. Good luck !!

 

[kide#WN]

My trade in has been sitting in Irving, TX since Sunday because of a weather delay. Yes, I'm impatient.

My does the same. There is no weather event in Dallas area. Yesterday was a beautiful day. I'm local here. Total FedEx BS. Most likely because many immigrants didn't come to work yesterday because of protest.

 

[pags11]

Received the email from Samsung that they've received my trade-in device. Next step is waiting for the approval email.

 

[kide#WN]

Lol that's new. Why do they need 21 days

I checked the previous trade-in email and it was 14 days before. Maybe the trade-in partner is now employing fewer people to validate trade-in

Either way, I suspect it'll be verified before the 21 days. Good luck !!

I did tablet trade-in in December. Got the same email to wait for 21 business days. Never get any update. After 21 days passed, I called Samsung Support and they contacted the trade-in facility and my trade-in was accepted long time ago, they just never updated the system.

 

[azdmelani]

I did tablet trade-in in December. Got the same email to wait for 21 business days. Never get any update. After 21 days passed, I called Samsung Support and they contacted the trade-in facility and my trade-in was accepted long time ago, they just never updated the system.

New fear unlocked

 

[Iphonenotdbest]

Hope the battery will last 21 days.

 

[pags11]

New fear unlocked

Oh boy, same.

 

[kide#WN]

My trade-in was received today. 21 business days counter started.

 

[Iphonenotdbest]

Samsung site is not updated in real time. My account is still pending for receive the trade in, but it was delivered yesterday.

 

[kide#WN]

Samsung site is not updated in real time. My account is still pending for receive the trade in, but it was delivered yesterday.

It will stay this way until trade-in is completed.

 

[Iphonenotdbest]

It will stay this way until trade-in is completed.

It should change to receive before 2/14. Then complete is the last step. Last time mine was stuck in received and it was manually completed.

 

[kide#WN]

It should change to receive before 2/14. Then complete is the last step. Last time mine was stuck in received and it was manually completed

It should change to receive before 2/14. Then complete is the last step. Last time mine was stuck in received and it was manually completed.

It should, but the system is badly broken.

 

[TheMiz]

Mine trade-in arrived today around 4pm it passed also today at 7:28pm
fastest I have ever had.