Has anyone else received a shipping notice or status update recently?
I placed my order 10/17, requested an update mid November. I received a reply advising it should ship by the end of November. No emails or shipping notice so I emailed 12/07 & 12/18. I've only received the following canned response:
****************this is a auto-reply email address. A real human will be replying to your email within 24-48 hours

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The production team is hard at work and orders are currently shipping!
We may not be able to give an exact ship date (unless noted or specified), but ALL orders will be delivered by Christmas!
- the Treegloo Team \o/
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Order Status Updates: Due to the overwhelming response for our cases, we will be replying to order status emails in the order in which they are received. Please send orders status requests to status@treegloo.com and include your order number as reference.
If you have emailed multiple addresses, your emails will be marked by our spam filter which will delay a response.
If you need to change your order or update your shipping address, you should be receiving a response shortly.
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If you would like to place a completely custom order for a custom liner, cover, or embossing, please contact specialtyteam@treegloo.com.
If you would like to contact us regarding a corporate order for your company, medical applications, or PR events, please contact corporate@treegloo.com.
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****this is a auto-reply email address, please do not respond to this email****"
Sent from my HTC6435LVW