Troubleshooting issues with the Sideload Wonder Machine for Windows

The SWM should work for anyone with Windows XP or higher, and on any phone. Of course issues will come up for some, and that's what this post is here for.

There's a good bit of troubleshooting you can do yourself, and some is built into the latest version of the program. Here's the common issues, and how to fix them.

First, be sure you have the latest version
http://forum.androidcentral.com/att...der-machine-windows-ac_swmv1.1_10_30_beta.zip
This version fixes the path issues users running Windows XP have been seeing

File path errors
The SWM looks for its files and support libraries in specific places. I did it this way, as the only other alternative is writing to the registry. To make sure the program can find the files:
  1. The SWM folder has to be placed on the top level of your C:\ drive. Running it from your downloads folder, or your desktop is not going to work. Unzip the downloaded file, and drag the whole AC_SWM folder over to C:\
  2. Some computers "block" files downloaded from the internet. That's Windows security, and it's a good thing. Right click on each of the files in the AC_SWM folder, and see if there is a button to "unblock" in the properties dialog.
  3. In the program itself, there is a button labeled "Diagnostics". Clicking it will open a new window with two choices -- USB diagnostics and Path diagnostics. Run the path diagnostics and the program will check to see if the right files are in the right places. If you see an error you can't resolve, sing out and we can determine why.

USB, device not found, and device offline errors
The SWM needs a properly functioning adb driver for your phone to work. Adb stands for "Android Debug Bridge" -- it's what takes your keystrokes (or data from a program like the SWM) and converts them into commands that your phone can understand. This isn't a SWM specific issue, all programs that run on your Windows PC and communicate with your phone need this driver installed.

You get this driver from your phone manufacturer. If you're not sure you have the driver for your phone installed, jump into the forum specific for your device and ask around. Remember, you're not the only one looking for the driver, so don't be afraid to ask our in-house device pro's for help if you can't find what you're looking for. If all else fails, look for a thread about rooting your phone in it's hacking forum -- the first step in hacking a phone is getting the driver installed :)

The next thing to check is the way your phone is connected. If you can open the SD card folder to drag and drop files, the SWM isn't going to work. Since there is only one cable to connect, we get a choice of how to use it. Make sure you don't have any mass storage, or USB modem specific settings in use. Usually the setting to only charge your phone is the one you want.

Any application that can set your phone to mass storage automatically can interfere with the SWM. I'm looking at you, doubleTwist and WinAmp. If you're using any app that does this, check your settings to disable it.

USB debugging has to be enabled on your phone. Tap menu>settings>applications>development, then enable USB debugging

Once your sure your driver is installed and the Windows Device Manager shows no errors, USB debugging is enabled, and your phone isn't in mass storage mode you can check your connection and driver status in the program itself. Click the Diagnostics button, then run the USB diagnostics program. A command window will open, a small routine will run, and you'll see your phone serial number if all is good, and you'll see nothing or a series of ???????? is all isn't good. Unless you see your phone serial number, the SWM isn't going to work. If you've done everything you can think of, sing out. We'll get you straight.

.NET 4
Unhandled exceptions when trying to open the program usually mean you don't have Microsoft's .NET v4 framework installed correctly. Download it here:
.NET Framework: Download
and make sure it installs with no errors.


This is a work in progress. more to come
I just wish they would allow us to sideload without going through all this bs
 
Re: Troubleshooting issues with the Sideload Wonder Machine for W

it helps, i installed x-plane to my lg optimus one and it works
 
Re: Troubleshooting issues with the Sideload Wonder Machine for W

thanks for all the hard work on making this! :)
 
Re: Troubleshooting issues with the Sideload Wonder Machine for W

Samsung Captivate AT&T

Trying now....
 
Re: Troubleshooting issues with the Sideload Wonder Machine for W

The SWM should work for anyone with Windows XP or higher, and on any phone. Of course issues will come up for some, and that's what this post is here for.

There's a good bit of troubleshooting you can do yourself, and some is built into the latest version of the program. Here's the common issues, and how to fix them.

First, be sure you have the latest version
http://forum.androidcentral.com/att...der-machine-windows-ac_swmv1.1_10_30_beta.zip
This version fixes the path issues users running Windows XP have been seeing

File path errors
The SWM looks for its files and support libraries in specific places. I did it this way, as the only other alternative is writing to the registry. To make sure the program can find the files:
  1. The SWM folder has to be placed on the top level of your C:\ drive. Running it from your downloads folder, or your desktop is not going to work. Unzip the downloaded file, and drag the whole AC_SWM folder over to C:\
  2. Some computers "block" files downloaded from the internet. That's Windows security, and it's a good thing. Right click on each of the files in the AC_SWM folder, and see if there is a button to "unblock" in the properties dialog.
  3. In the program itself, there is a button labeled "Diagnostics". Clicking it will open a new window with two choices -- USB diagnostics and Path diagnostics. Run the path diagnostics and the program will check to see if the right files are in the right places. If you see an error you can't resolve, sing out and we can determine why.

USB, device not found, and device offline errors
The SWM needs a properly functioning adb driver for your phone to work. Adb stands for "Android Debug Bridge" -- it's what takes your keystrokes (or data from a program like the SWM) and converts them into commands that your phone can understand. This isn't a SWM specific issue, all programs that run on your Windows PC and communicate with your phone need this driver installed.

You get this driver from your phone manufacturer. If you're not sure you have the driver for your phone installed, jump into the forum specific for your device and ask around. Remember, you're not the only one looking for the driver, so don't be afraid to ask our in-house device pro's for help if you can't find what you're looking for. If all else fails, look for a thread about rooting your phone in it's hacking forum -- the first step in hacking a phone is getting the driver installed :)

The next thing to check is the way your phone is connected. If you can open the SD card folder to drag and drop files, the SWM isn't going to work. Since there is only one cable to connect, we get a choice of how to use it. Make sure you don't have any mass storage, or USB modem specific settings in use. Usually the setting to only charge your phone is the one you want.

Any application that can set your phone to mass storage automatically can interfere with the SWM. I'm looking at you, doubleTwist and WinAmp. If you're using any app that does this, check your settings to disable it.

USB debugging has to be enabled on your phone. Tap menu>settings>applications>development, then enable USB debugging

Once your sure your driver is installed and the Windows Device Manager shows no errors, USB debugging is enabled, and your phone isn't in mass storage mode you can check your connection and driver status in the program itself. Click the Diagnostics button, then run the USB diagnostics program. A command window will open, a small routine will run, and you'll see your phone serial number if all is good, and you'll see nothing or a series of ???????? is all isn't good. Unless you see your phone serial number, the SWM isn't going to work. If you've done everything you can think of, sing out. We'll get you straight.

.NET 4
Unhandled exceptions when trying to open the program usually mean you don't have Microsoft's .NET v4 framework installed correctly. Download it here:
.NET Framework: Download
and make sure it installs with no errors.


This is a work in progress. more to come
Thank you, enjoy your day
 
Re: Troubleshooting issues with the Sideload Wonder Machine for W

Hi!

So happy to have found the SWM! I have downloaded it successfully on my husband's Samsung Captivate, but I am having tremendous difficulty getting it to work with my Motorola Flipout.
I downloaded the device driver for Motorola, my computer indicates the driver is installed, but when I troubleshoot, SWM does not find my phone.
Please advise what I am doing wrong. I am very sad without my SWM working for my phone :'(

Thank you!
Cara
 
Re: Troubleshooting issues with the Sideload Wonder Machine for W

Let's fix it.

Make sure you have the latest version. Hit the about button in the program -- you're looking for the words BETA_BUILD 1.1_10_30 in orange lettering, in the upper right of the window. If they aren't there, hit the download link above.


Open the app, and press the diagnostics button, then the black folder button to check the file paths. See what it tells you.
I tried several times to install this on my win7-64 machine, reloaded the drivers, turned off my firewall, everything i could think of... No-Go, tried it on my Netbook (32 bit) and worked like a dream!!! Thanks much! :cool:
 
Re: Troubleshooting issues with the Sideload Wonder Machine for W

Okay, PLEASE help me here. I've been going off the bloody wall trying to get an update on my samsung captivate for swype. I got the froyo update through Kies mini, swype started acting nuts with a pop-up message every time I select a different word than what it suggested. I'm sure you know of that. Anyway,

I tried updating my swipe with the SWM (yes all of the troubleshooting is clear). but I keep getting this message about inconsistent certificates (attached is a screenshot) So, please for the love of all things sane, could someone post a link to a good .apk of swype that is stable, and not crazy that I can sideload on a non-rooted samsung captivate so I can enjoy my phone?? Is that too much to ask?

Sorry this is long and wordy, just really need help.
 
Re: Troubleshooting issues with the Sideload Wonder Machine for W

Hi there! after a hard long work finally I got the "installing aplication" mesage... but it stays so that way for long and nothing happens...just that screen.... so i had to unpluge it, and every try is the same thing...does it take that really long or is there something wrong? Thanks in advance....
 
Re: Troubleshooting issues with the Sideload Wonder Machine for W

I have everything installed and SWM files on my C drive, and the window is up to choose the APK file. When I go into the C drive and select SWM file it opens to payload which then opens to NOTHING. I can't figure out why and it's driving me nuts. I did both diagnostics and they both come back fine. PLEASE HELP!
 

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