Unfortunately samsung internal has stopped working

[gh268]

Sprint Galaxy s2, Stock ROM, 4.0.4 had it about a year, maybe a little less

Phone is just shutting down or in some cases restarting without prompting. Hard to document when, as it happens under different circumstances. EX: Checking an email from the notification drop down - I click the icon to go to the message and phone just shuts down. It happens when charging and when unplugged. Battery also goes from high to low back to high - saw this issue posted separately but it's possibly related. After this happening several times today, I got a pop-up message that said, "Unfortunately Samsung Internal has stopped working." It only came up that one time but the shut down/restart problem, which started today, has been persistent all afternoon. Anyone have any idea what might be going on?

 

[Danf]

Is that the original battery that came with it?

if ti is then first thing I would do is go to the nearest Sprint Store and have them test the battery.

 

[gh268]

Is that the original battery that came with it?

if ti is then first thing I would do is go to the nearest Sprint Store and have them test the battery.

THX. From stuff I've been reading here on related topics, that sounds like solid advice!