Hi. (I had a very hard time registering on this site because my Microsoft sign-in was refused repeatedly - had to use a Google one.)
I've had the TouchWiz problem since i got my Note 4. It does not occur all the time, but it appears to be a problem with the TouchWiz application itself. I've tried all the "solutions" and they don't work.
The problem seems to occur because TouchWiz becomes confused. I am in the habit of closing down all apps periodically. When I'm only in one or two apps and not doing much the phone is stable and the problem doesn't occur. When I apply multiple gestures before getting a response (due to multi-tasking or slow response from an app) then the problem occurs. It's definitely not random, and I can predict when the problem is more likely to occur. If I have two or three apps open and they are interacting with internet or 4G and encountering delays there, TouchWiz has the problem - It reminds me of a problem I've had for years (and still have) on my computer with Microsoft Outlook - I have Outlook managing more email addresses than it was ever designed for, and when Outlook gets hung up on a problem with one address it freezes and I have to force it to fail and restart again. This happens to me with Outlook at least once a week. If Outlook can have a problem like this, so can TouchWiz.
I am waiting for Samsung to fix the problem with TouchWiz. Samsung should own it and stop blaming this problem on their customers. It's disgusting when a company blames this kind of problem on customers.
I've had the TouchWiz problem since i got my Note 4. It does not occur all the time, but it appears to be a problem with the TouchWiz application itself. I've tried all the "solutions" and they don't work.
The problem seems to occur because TouchWiz becomes confused. I am in the habit of closing down all apps periodically. When I'm only in one or two apps and not doing much the phone is stable and the problem doesn't occur. When I apply multiple gestures before getting a response (due to multi-tasking or slow response from an app) then the problem occurs. It's definitely not random, and I can predict when the problem is more likely to occur. If I have two or three apps open and they are interacting with internet or 4G and encountering delays there, TouchWiz has the problem - It reminds me of a problem I've had for years (and still have) on my computer with Microsoft Outlook - I have Outlook managing more email addresses than it was ever designed for, and when Outlook gets hung up on a problem with one address it freezes and I have to force it to fail and restart again. This happens to me with Outlook at least once a week. If Outlook can have a problem like this, so can TouchWiz.
I am waiting for Samsung to fix the problem with TouchWiz. Samsung should own it and stop blaming this problem on their customers. It's disgusting when a company blames this kind of problem on customers.
Facebook
Twitter
Instagram