Unidentified App

[mianswat]

An app call "All apps work" is using data on my phone, I am not sure what the app is

 

[VidJunky]

You are most likely going to need to register an account so that you can reply to this thread as I do not believe this is going to be enough information to help you with this issue. This link will help you do that... https://forums.androidcentral.com/ask-question/409154-join-android-central-community-new-post.html

What device do you have?

I cannot find any app by that name so please carefully post the name or complete information of the app.

While, on my device anyway, I can tap the icon in the battery usage section, my only option is to put the app to sleep. Do you have a similar option? Have you tried putting the app to sleep?

Navigate to Settings>Applications> (locate the show system apps option, this is usually in a settings dropdown, 3 dots maybe) Show System Apps>(attempt to locate an app by the name you mentioned from the list and let us know if it appears in that list)

If it appears in the list under the name you recognize, what are your options? Disable, Uninstall, Force Stop, Uninstall Updates?

Again if it appears, what permissions does it have?

If it doesn't appear let us know that.

 

[mianswat]

Thank you for picking this up, I'm not able to see this in system app, I'm going to try to share some images

 

[mianswat]

I am not sure if it is the app, but it appears under battery usage as app, maybe if is a service which runs few other apps?, And how do I upload images to this ?

 

[mianswat]

Sorry not under battery, I mean under data usage, and the name is exactly "All work apps"

 

[Javier P]

Thank you for picking this up, I'm not able to see this in system app, I'm going to try to share some images

Welcome to the forums. Which phone do you have? If you can see this app in the data usage settings select it to see more details and tap the app icon top right. This should take you to the app screen, select advanced, scroll all the way down and tap 'app details'.

 

[Javier P]

This.

 

[Javier P]

I am not sure if it is the app, but it appears under battery usage as app, maybe if is a service which runs few other apps?, And how do I upload images to this ?

This guide can help you to post screenshots here. The right steps will depend on which way you are accessing the forums.

https://forums.androidcentral.com/showthread.php?t=737130

 

[Javier P]

Sorry not under battery, I mean under data usage, and the name is exactly "All work apps"

Just a thought, is this a company phone with a dedicated work profile?

 

[mianswat]

The phone is OnePlus 6t, it is my private phone, and upon clicking on app icon it does not open any details, all other apps do, I will also look into uploading some images for you. Thanks

 

[mianswat]

Please see images

 

[Javier P]

The phone is OnePlus 6t, it is my private phone, and upon clicking on app icon it does not open any details, all other apps do, I will also look into uploading some images for you. Thanks

Do you have different users in settings - system - multiple users?

 

[Javier P]

Or any work profile under settings - accounts?

 

[mianswat]

Hi, no other user and no work account added I do have a motp app which generates code to logon into work however that app should not consume this much data

 

[mianswat]

I just find this very strange to be on data usage....

 

[Javier P]

Hi, no other user and no work account added I do have a motp app which generates code to logon into work however that app should not consume this much data

Can you check the individual data and battery usage for the Motp app? That "All work apps" usage looks like a generic tag and not exactly for any specific app.

 

[mianswat]

Can you check the individual data and battery usage for the Motp app? That "All work apps" usage looks like a generic tag and not exactly for any specific app.

Seems like not an motp useage, however I found it strange that there is no mention of "All work apps" on the internet anywhere, if it's a common phenomenon then something must be out these indicating this?

 

[Javier P]

Seems like not an motp useage, however I found it strange that there is no mention of "All work apps" on the internet anywhere, if it's a common phenomenon then something must be out these indicating this?View attachment 316172

All the references that I've found point to a work profile. Not sure what else to suggest, sorry.

 

[mianswat]

Thanks for your time in looking into it

All the references that I've found point to a work profile. Not sure what else to suggest, sorry.

 

[anon(10614692)]

Looks like you are in a work profile. Go to Settings>System>Multiple Users...What do you see there?