Unusual black spot on the back camera of my Nexus 4.

[cahz1307]

Hello, this is the first time I experience something like this. I went to take a picture with my Nexus 4 and I noticed a black spot, I thought the back of the phone was dirty, so I cleaned it but the black spot was still there. I think it might be dust inside the camera lens, what do you guys think? What do you suggest me to do? Take it to a T-Mobile store, call Google?

 

[pontiac005]

Did you get the phone through T Mobile?

Sent from my Nexus 4 running Android 4.3 & using Tapatalk 4

 

[mr_nobody]

Probably dust on the sensor, you will need to get it serviced.

 

[Illustrator Joe]

Yup, its under the glass. Happens to my DSLR but that is fixable because you can take it apart. Since with the nexus 4 everything is under glass all you can do is have it serviced. As long as your phone isn't cracked or damaged I think google would cover it since it shouldn't happen.

Posted via Android Central App

 

[cahz1307]

Yeah, I bought it from T-Mobile

 

[cahz1307]

Will Google cover this even though I bought it from T-Mobile?

 

[pontiac005]

Depends how long. If it's between a short time since you bought it, T mobile should replace it. If it's been awhile, they may refer you over to LG.

Sent from my Nexus 4 running Android 4.3 using Tapatalk 4

 

[cahz1307]

I bought the phone on December.

 

[pontiac005]

I doubt Google will do anything except refer you to LG since it was not purchased through the play store but it would not hurt to ask both T mobile and then Google.

Sent from my Nexus 4 running Android 4.3 using Tapatalk 4