Updates for Galaxy Note

[kerry lee]

Hi All today I downloaded updates and then I clicked update when it prompted me. It said it was going to reboot my phone and that I shouldn't turn it off or remove the battery or it wont work, which I haven't done but now it is stuck in the screen that is my provider. Can anyone suggest why this is happening or what I can do to get it back on??

 

[lesir]

give it a few minutes to update; if no changes, reboot phone, it should be ok

 

[kerry lee]

it has been sitting in that mode for about 3 hours but I didn't back up my phone so I am worried that I might lose my data// If I restart it do you think I will lose my data

 

[AMG_Roadster]

You should not have any problems if you force a reboot. I have had a phone give me the same warning and get stuck. I forced it off and back on with no problems and did not lose anything.