USB port broken

[Atomic56]

Anyone had any problems with the 6s charging port sent phone off as phone wouldn't charge Samsung say port broken and not in warranty although phone only 8 months old .. Has anyone else had or heard of this fault.

 

[ab304945]

Anyone had any problems with the 6s charging port sent phone off as phone wouldn't charge Samsung say port broken and not in warranty although phone only 8 months old .. Has anyone else had or heard of this fault.

My port went bad. I just left it and used wireless charging. But once I broke the screen. I replaced the USB port at the same time as I replaced the screen

 

[Atomic56]

Thank you for taking the time to reply .
seems a little unfair that a phone only 8 months old is not covered by a warranty
Even though I had a 24 month extended warranty as well, going to talk to offom Monday

 

[lucianus_luciferus]

i think it depends on what kind of warranty you have. the standard one will not cover wear and tear or accidental damage.

 

[Atomic56]

Thank you
Taking the complaint to ofcom and trading standards seems there are some grey ares regarding the warranty so will let them sort it.
I will post the outcome as it may help others in the future .
I