USB port broken

Atomic56

New member
Nov 12, 2016
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Anyone had any problems with the 6s charging port sent phone off as phone wouldn't charge Samsung say port broken and not in warranty although phone only 8 months old .. Has anyone else had or heard of this fault.
 
Anyone had any problems with the 6s charging port sent phone off as phone wouldn't charge Samsung say port broken and not in warranty although phone only 8 months old .. Has anyone else had or heard of this fault.

My port went bad. I just left it and used wireless charging. But once I broke the screen. I replaced the USB port at the same time as I replaced the screen
 
Thank you for taking the time to reply .
seems a little unfair that a phone only 8 months old is not covered by a warranty
Even though I had a 24 month extended warranty as well, going to talk to offom Monday
 
i think it depends on what kind of warranty you have. the standard one will not cover wear and tear or accidental damage.
 
Thank you
Taking the complaint to ofcom and trading standards seems there are some grey ares regarding the warranty so will let them sort it.
I will post the outcome as it may help others in the future .
I
 

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