Verizon messaging plus

[ansa82]

Does anyone use Verizon messages plus? It keeps prompting me to fill out 911 info and I fill it out but there's no submit button so literally every text I send I get this pop up. I've used this program for years without any issues. This is new, any ideas?

 

[trucksmoveamerica#AC]

Try turning the phone to landscape mode. That's worked for me in the past

Sent from my SM-F936U1 using Tapatalk

 

[mustang7757]

What happens if you fill it out , does it return?

 

[ansa82]

What happens if you fill it out , does it return?

I fill it out, but there's no button so save it so it just keeps coming back

 

[ansa82]

Try turning the phone to landscape mode. That's worked for me in the past

Sent from my SM-F936U1 using Tapatalk

Hmm i did that but it didn't change anything

 

[mustang7757]

I fill it out, but there's no button so save it so it just keeps coming back

After filling it out save isn't highlighted?

 

[ansa82]

After filling it out save isn't highlighted?

Nope. Even with the phone open, no save button anywhere so that's why it keeps coming back

 

[Mooncatt]

According to this link, this is only supposed to be an option for tablet calling via Wi-Fi.

https://forums.androidcentral.com/e...support/knowledge-base-200089/&token=UveLj_Xt

Step 3 includes a link to the tablet calling feature as well. I don't have this phone, but my wife is on the Fold 3 and didn't see the tablet calling feature. I'm wondering if there's confusion on what the app is seeing the Fold 4 as.

If nothing else, can you try the use current location option? I would think that is the preferred way anyway based on what I was seeing on the Verizon link. That uses GPS based location info, which I expect updates as you move. Otherwise, a Wi-Fi based 911 call would be always routed to your home dispatch center and not necessarily the one covering your location while traveling.

What's also confusing is the reference to 011, which isn't a valid U.S. emergency number.

 

[mustang7757]

Nope. Even with the phone open, no save button anywhere so that's why it keeps coming back

I don't even see a setting for that menu in the app

 

[ansa82]

According to this link, this is only supposed to be an option for tablet calling via Wi-Fi.

https://forums.androidcentral.com/e...support/knowledge-base-200089/&token=X-xeL0s2

Step 3 includes a link to the tablet calling feature as well. I don't have this phone, but my wife is on the Fold 3 and didn't see the tablet calling feature. I'm wondering if there's confusion on what the app is seeing the Fold 4 as.

If nothing else, can you try the use current location option? I would think that is the preferred way anyway based on what I was seeing on the Verizon link. That uses GPS based location info, which I expect updates as you move. Otherwise, a Wi-Fi based 911 call would be always routed to your home dispatch center and not necessarily the one covering your location while traveling.

What's also confusing is the reference to 011, which isn't a valid U.S. emergency number.

I have been using the current location. The save button lights up and I hit save but it doesn't do anything and invariably the whole thing comes back in a day or less. It's so odd. I may have to switch text programs in order to avoid it.

 

[ansa82]

According to this link, this is only supposed to be an option for tablet calling via Wi-Fi.

https://forums.androidcentral.com/e...support/knowledge-base-200089/&token=e-kBAlNO

Step 3 includes a link to the tablet calling feature as well. I don't have this phone, but my wife is on the Fold 3 and didn't see the tablet calling feature. I'm wondering if there's confusion on what the app is seeing the Fold 4 as.

If nothing else, can you try the use current location option? I would think that is the preferred way anyway based on what I was seeing on the Verizon link. That uses GPS based location info, which I expect updates as you move. Otherwise, a Wi-Fi based 911 call would be always routed to your home dispatch center and not necessarily the one covering your location while traveling.

What's also confusing is the reference to 011, which isn't a valid U.S. emergency number.

It must be recognizing the Fold 4 as a tablet since occasionally I will open the phone to look at texts

 

[Mooncatt]

It must be recognizing the Fold 4 as a tablet since occasionally I will open the phone to look at texts

I would try contacting Verizon. Sounds like a bug, which only they would be able to address.

 

[ansa82]

I would try contacting Verizon. Sounds like a bug, which only they would be able to address.

Ok thanks.

 

[TMavC5]

Does anyone use Verizon messages plus? It keeps prompting me to fill out 911 info and I fill it out but there's no submit button so literally every text I send I get this pop up. I've used this program for years without any issues. This is new, any ideas?

If you enable wifi calling, this must be complete to be on file I believe.

 

[mustang7757]

Wifi calling yes need to set-up but first i heard from message app

 

[donebrasko]

I assume you tried it with the phone open? I've had problems clicking things in the past that I was able to fix when I opened the fold.

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