Videos taken with rezound have sound but no video

[kim..]

Does anyone know why videos I've taken with my Rezound only have sound when I play them on my computer? There is no image to go with it but they view normally when I look at them on my phone. I searched old threads and could only find the opposite issue.

 

[yapkuen]

Do you have the right codecs for the file format? I don't know offhand what format the Rezound saves them as or what codec that format requires, but that's usually the first thing I look to when I have video files that play audio without video.

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[humpagardengnome]

Does anyone know why videos I've taken with my Rezound only have sound when I play them on my computer? There is no image to go with it but they view normally when I look at them on my phone. I searched old threads and could only find the opposite issue.

What media player are you using for playback on pc? Is it compatible w/ mp4? It may just need the.codec to support it, as yapkuen mentioned.

 

[kim..]

I'm using Windows Media Player... I don't know how to update the codec. Anyone know how?

 

[humpagardengnome]

I'm using Windows Media Player... I don't know how to update the codec. Anyone know how?

Check Windows update to get the newest version of WMP. I doubt that's the culprit but it might be. They've had mp4 codec support in WMP since XP came out. Hope ithat works b/c it's a simple fix.

 

[kim..]

Thanks. I'll try that.

 

[madeira77]

I am still having this problem. About half of the videos I take with my phone have only audio when played back on my computer. I'm running Windows 7 and Windows Media Player. Please help!

 

[TBolt]

codecguide.com

I always go there and install the K-lite Mega Codec Pack. It also comes with a media player that I use as the default player on all my machines. During install, install for both Windows Media Player and the Home Cinema player.

Check the site for updates once or twice a month.

With that, you'll probably never have a video or audio codec issue again.


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[madeira77]

Thanks TBolt, Excuse my ignorance, but Avira anti-virus is hung up on this download. Says it contains "ADWARE/Adware.Gen7" and doesn't want to download. Did you have this happen?

 

[xxfallacyxx]

Try VideoLAN VLC media player.

VideoLAN - VLC: Official site - Free multimedia solutions for all OS!

I've always preferred using that over WMP. If your videos are still not functioning properly, then I'd suspect the phone as a culprit, provided you're not accidentally leaving your finger over the camera lens while recording :-[

 

[TBolt]

Thanks TBolt, Excuse my ignorance, but Avira anti-virus is hung up on this download. Says it contains "ADWARE/Adware.Gen7" and doesn't want to download. Did you have this happen?

I am not sure which mirror you downloaded from, but that's the first time I've seen adware on one of those downloads. I have never heard of Avira - I use Avast for anti-virus and other software for adware. I would download from another mirror.

I would try this download just to get rolling:
http://www.free-codecs.com/download/k_lite_mega_codec_pack.htm

Which mirror did you download from, btw?

As mentioned, VLC Player is another option. Not my fav, tho.

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[Lactose The Intolerant]

Try VideoLAN VLC media player.

VideoLAN - VLC: Official site - Free multimedia solutions for all OS!

I've always preferred using that over WMP. If your videos are still not functioning properly, then I'd suspect the phone as a culprit, provided you're not accidentally leaving your finger over the camera lens while recording :-[

VLC media player for the win! Powerful, plays tons of file types, also allows you to rotate the video clips (if you've ever moved a clip to a pc and found that it is "sideways", VLC lets you rotate it)

 

[iN8ter]

But, just install QuickTime and open it up in that. QuickTime Pro is cheap and nice for a quick edit job here and there on them as well

Not sure I'd waste my time installing duplicate codecs with VLC and stuff like that, personally.

 

[TBolt]

But, just install QuickTime and open it up in that. QuickTime Pro is cheap and nice for a quick edit job here and there on them as well

Not sure I'd waste my time installing duplicate codecs with VLC and stuff like that, personally.

I'll keep the $30 in my pocket rather than give it to Apple, esp. when free solutions are readily available.


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[xxfallacyxx]

I'd have to agree. I haven't used QT in the longest time due to the fact that the few times I ever tried it it was burdensome and didn't bring any more functionality to the table than WMP already had. Plus... QT updates. ALWAYS WITH THE UPDATES!!!