Virus/Malware Pop-Ups?!?! Help!!!

[Dankees]

I'm suddenly getting these odd virus pop-ups.

I haven't sideloaded any apps or anything.

I downloaded a few new apps yesterday, including the Pro version of BK Plugin 2. Could that be it?

Anyway, how do I get rid of this?

 

[j_hansen]

that's defo an app causing that, try and boot in to recovery and clear cache first, whatever you do, don't click the repair now option

 

[dlalonde]

If you're on a browser when this is happens then it's a kind of false ad. When you click on the repair button it makes you buy some crappy app. You can ignore it.

 

[Gayle Lynn]

Adware.

Delete or uninstall data and cache of browser.
Use adblocking.
Run Malwarebytes. Plus it can warn you if a site is or has phishing or other issues.

Just turning off JavaScript also prevents cross-site issues.

Samsung Internet supports adblocking extensions or there is full Adguard.com

 

[Dankees]

Thank you.

How do I clear cache in Chrome Beta browser?

 

[Gayle Lynn]

Settings. Apps. Chrome Beta. Storage.

Wipe cache partition

 

[Dankees]

Settings. Apps. Chrome Beta. Storage.

//uploads.tapatalk-cdn.com/20171212/1ad2ccbe847ca705718d8b5ae6b4d3f0.jpg

Wipe cache partition

//uploads.tapatalk-cdn.com/20171212/b767e576bd42fd243da587a78cab887c.jpg

Thank you - I did all of those things.

I hope that works.

Also, I cannot seem to delete BK Plugin 2 and the Disabler. It won't let me Deactivate - can you help with that, please?

 

[dlalonde]

Thank you - I did all of those things.

I hope that works.

Also, I cannot seem to delete BK Plugin 2 and the Disabler. It won't let me Deactivate - can you help with that, please?

If you made it a device administrator I believe you need to turn that off before.

As for the ads they will come back since they come from the websites you visit themselves. They're not unlike the popup you get on your computer that tells you you've been selected for some contest. You can ignore them. That's been going on for quite a while.

https://www.androidauthority.com/mobile-scareware-ads-338182/

If you're generally careful about what you install on your device, then you'll be fine.

 

[Dankees]

So, BK Plugin is not the culprit?

The phone wasn't letting me "Deactivate" them.

 

[dlalonde]

So, BK Plugin is not the culprit?

The phone wasn't letting me "Deactivate" them.

Oh no BK is not the problem here. Those are two seperate issues. It's just a coincidence.

The way to uninstall BK is actually explained on the app page:

https://play.google.com/store/apps/details?id=com.mobizsystems.mdm

- Deactive Device Administrator permission of this app before uninstall normally
- In other way, open this application, click on [Menu] (3 dots at top right corner)-> [Uninstall this app]

 

[Dankees]

So, I shouldn't ditch it?

Also, is there a place that shows optimal BK Disabler settings?

 

[Gayle Lynn]

DEL

 

[Gayle Lynn]

Sorry for duplicating, and can't find edit button.

 

[Dankees]

That's cool. Thanks for helping. I will try this later.

 

[dlalonde]

I can't say if you should delete it because I don't know the app itself. But given that it's not what's causing the initial issue you can consider keeping it.

 

[Dankees]

Thanks, I presume that's not the cause. What else could it be?

How/where would it show me?

 

[dlalonde]

Thanks, I presume that's not the cause. What else could it be?

How/where would it show me?

The cause of the popups? It's just a script on a webpage, nothing more.

 

[Dankees]

I tried to swipe-screenshot one and I actually clicked one. Ugh.

I've since wiped the cache partition and I rain Malwarebytes.

I also have AVG (Pro) if that helps, and SD Maid Pro (if that helps) and Memory Booster Pro (if that helps).

Insight, please.

 

[dlalonde]

I tried to swipe-screenshot one and I actually clicked one. Ugh.

I've since wiped the cache partition and I rain Malwarebytes.

I also have AVG (Pro) if that helps, and SD Maid Pro (if that helps) and Memory Booster Pro (if that helps).

Insight, please.

No you see that's the thing you're not infected by anything. Those popups are complete scams. They can't even access your file system to tell you you're infected.

Now if you clicked the button but did nothing else you should be good. Normally, you should still have to authorize the fake AV app to be installed for it to do so. So check if there was an apk downloaded and if so delete it. Also, empty your browser cache. Then you can get on with your life with peace of mind!

 

[Dankees]

I emptied the cache.

Where would I see if a new APK downloaded? In my Downloads folder?