No it's neither. It's a known risk for all lithium ion batteries. Although the units for Samsungs may possibly have defects, all lithium ion batteries have a risk of discharging below critical level if you let it drain to zero. Some companies cough*Apple*cough manage this by telling you the phone has zero percent left but it actually has 5% left. There are also rumors that 100% on an iPhone is actually 95% capacity.This isn't just a Samsung problem, I think it is an Android problem because the same thing happened to my HTC 10 the week before Thanksgiving. Been using an S8+ ever since but I haven't let it go to 0% yet.
It means you are not affected so far.I have had mine run to zero and all was fine. Does that mean I am not affected?
While I agree, but sometimes you may be in certain circumstances where you are in locations out of reach of chargers etc when it completely runs out of charge. Or personally like me (odd case) who has multiple devices, when I switch between then sometimes I leave the phone unattended for days which case it would run out of charge. There are many other instances and not every case it's because someone purposefully let's the battery drain to 0%.Even without this issue, you shouldn't be letting your battery die in the first place anyway. Just because you can doesn't mean you should.
This must be a Snapdragon Samsung problem . I have let my Exynos Note8 has die a few times and each time I just plug in to the charger and it charges no problem.
While I agree, but sometimes you may be in certain circumstances where you are in locations out of reach of chargers etc when it completely runs out of charge. Or personally like me (odd case) who has multiple devices, when I switch between then sometimes I leave the phone unattended for days which case it would run out of charge. There are many other instances and not every case it's because someone purposefully let's the battery drain to 0%.
Personally, I don't know if it's a real problem or not but I don't think solution is don't let it drain to 0% since that may happen sometimes for variety of reasons.
Even without this issue, you shouldn't be letting your battery die in the first place anyway. Just because you can doesn't mean you should.
My Note 8 died overnight this weekend, while taking updates. Sunday morning I woke up to a dead phone, that would not charge. My buddy works for a company, who happens to refurb some of the phones AT&T take back. He told me the most common way they fix this issue when they come around, is to connect a wireless charger and once they are paired, connect the regular fast charger at the same time. I did this, and in about 30 seconds my phone had the lightning bolt on the display, and about 5 minutes later it was at 10%. Note the wireless charger I have, is one I used with my S6 Edge that I bought off Amazon for like 15 bucks...its not a fast charger, but it did the job for me.
i am very curious as to how you could possibly pair your 'dead phone' with the wireless charger???