What does you AT&T order status say?

[kway_NY]

Mine and my wife's shipped today,Aug.17th from TX and to get to NY on the 23rd. Pre order AT&T sucks, I can get it in store on Friday, but this way I can keep both phones a few days to transfer apps and data, so oh well. It will be worth the wait.

 

[Iva_LadyDiCaprio98]

Good news! I just checked status on my order - I checked this morning and this afternoon, but no change has come - HOWEVER, I just checked mine five minutes ago and it has shipped! It's supposedly going to be delivered tomorrow! At first, I thought I was seeing things!! Apparently, it shipped on the 15th, it just never updated on the site.

 

[iDrummer3]

I never even received an email or text saying my order shipped. I was about to leave for church and decided I'd check the ATT app one last time for the night. I had an alert and it said my order shipped. It was picked up at 12:43 PM. I was told at 3:30Pm that my order was back ordered and wouldn't ship for a few days. It will be here tomorrow via FedEx Overnight.

 

[Rob.G]

I logged into my AT&T account just now and went to Order Status. Turns out my Note 7 shipped on MONDAY. I never got an email or text or anything. But the tracking info says due here Friday. It's currently in Fort Worth.

 

[Illuminated_One]

So I ordered a note 7 for myself (Silver) and one for my mom (blue)

Mine shipped on 16th...and is UPS ground (UGH) says it will be here on 22nd. WTF

Then hers for some reason shipped today, and is USPS...judging by what other people have here, it may arrive earlier than mine! So frustrating. Although when I click or input tracking number, nothing shows up, says doesn't exist.

 

[Iva_LadyDiCaprio98]

I kept checking my order every day, I checked today a total of three times and only thought to check about 15 minutes ago and that's when I saw that the status has been updated to shipped. As far as I know, there hasn't been any email, but then again, the email that is assigned to the account is my father's and he's away on a trip at the moment. I might have to check his email tomorrow morning before I leave for work and see if they have sent him anything. Irregardless, I am glad that the phone has been shipped and is set to deliver tomorrow!

 

[sean8102]

I logged into my AT&T account just now and went to Order Status. Turns out my Note 7 shipped on MONDAY. I never got an email or text or anything. But the tracking info says due here Friday. It's currently in Fort Worth.

I have never received a email updating me on the status since placing my order but mine has shipped and is arriving tomorrow.

 

[juergen99]

I decided to try an online chat with AT&T. I asked :

Q: When will it ship?
A: today or tomorrow
Q: Will it ship UPS or FedEx?
A: FedEx
Q: Are some people getting it by UPS?
A: Not sure, mine came FedEx
Q: Is that why you said I wil get it by FedEx?
A: You will get it by FedEx or UPS tomorrow.
Q: I will get it or it will be shipped?
A: Be shipped. You should be expecting it next week.

These people have no idea. They just make things up

 

[Jim McDonald2]

I ordered two of them, one was an upgrade and one was a new line. Both have shipped and will arrive tomorrow. I never received any notification for the upgrade but did get a text and an email for the new line.

 

[THEjbrad]

I am canceling everything from att I switched from verizon but am going to stay with verizon. If att can't understand what pre order means and just picks and chooses who gets the phone first and who had to wait 3 days after it is on the streets then they obviously don't need my business. I am sorry for those of you who are stuck in my boat who pre ordered early and are getting it super late. The only way that it shows att that they messed up is to take your money elsewhere because they need you more than you need them

 

[calicocat2010]

I am canceling everything from att I switched from verizon but am going to stay with verizon. If att can't understand what pre order means and just picks and chooses who gets the phone first and who had to wait 3 days after it is on the streets then they obviously don't need my business. I am sorry for those of you who are stuck in my boat who pre ordered early and are getting it super late. The only way that it shows att that they messed up is to take your money elsewhere because they need you more than you need them

Umm, I think you are not understanding how a Pre-order works....

It's only to solidify that the customer GETS the device before complaining and crying on here because they couldn't find one after launch day. What I mean by GETS is, BUYING it before it's launched knowing that you actually got the chance to Get one.

 

[THEjbrad]

From what ATT Told Me It Is To Ensure That You Get A Device On Launch. I am thinking you don't know how a pre order works

 

[THEjbrad]

I would like to hear your explanation of how ordering a device 2 weeks before it's launch suggests that you should receive that device 3 days after its launch....

 

[calicocat2010]

I would like to hear your explanation of how ordering a device 2 weeks before it's launch suggests that you should receive that device 3 days after its launch....

Again..It's only to solidify that the customer GETS the device before complaining and crying on here because they couldn't find one after launch day. What I mean by GETS is, BUYING it before it's launched knowing that you actually got the chance to Get one.

Everyone read that it was going to be shipped August 18 or 19th. It does Not mean that it would be Delivered to you ON the 19th. It means SHIPPING...leaving the warehouse, etc etc.

 

[THEjbrad]

Your right it's totally l wrong for people to complain when they are paying short of a thousand dollars only to receive the device 3 days after its release when people can just walk in and grab it before them. That's why you pre order so you can get the device on launch day without having to worry if they have sold out or not. Have you ever prescribe ordered a new gaming console? It's there on release day, that's why you put money down to get it on that specific day. Have you ever put a deposit on a new game coming out? It ensures that you have a copy on the release day. Why is it so hard to understand that if people pre order from the store that they are upset about not receiving it on launch day? Those that are "complaining and crying" as you put it are completely justified in doing so.

 

[THEjbrad]

Negative Internet Warrior mine was shipped on the 15th but had no movement until the 17th arriving the 22nd. Seem logical or fair to you?

 

[Zera9588]

My tracking is weird... it went from Fort Worth, TX to Indianapolis,IN lol but I live I Cali.... I'm getting nuts... how the hell can my phone go in the opposite direction lol

 

[OmniTate]

My phone shows the arrival scan in my city and it's waiting for me to pick it up so I'll be the proud owner of a Galaxy Note 7 in hand at 8 a.m. does anybody else have a status like that

 

[THEjbrad]

I feel like you might be bragging at this point lol

 

[Kriegripper]

Ordered on the 16th Still preparing to ship.
Est ship date is 8/22-30 idk if I'm sticking with at&t.