If you are misleading just to get a phone you are really a liar and should be ashamed of yourself. Its ppl like youvwho ruin it for honest people who do liar their phones or they become damages. Eventually you will get caught. There are consequences for your dishonest actions
sent from either my HTC Rezound or my Samsung Galaxy 10.1 tablet
While I agree with you in principle, I already pay $8 per month (over 20 months just for THIS contract = $160) plus I have to pay another $100 on top of that... There's no reason they can't give out a NEW phone in a sealed box at least for the first claim on each contract renewal. I have never made a claim in just over 64 months with Verizon, I have never complained about my contract, and I have never not had insurance (which I actually regret keeping, tbh). Now that they're forcing me to change my contract in order to subsidize a phone, I want to leave. Their shady business tactics (marketting the "fact" that share plans are just plain better than unlimited which is probably true less than 50% of the time) are something I completely disagree with, along with all of the changes they're making to their "new and improved" plans in general. I am doing this to cancel out being charged for leaving because I feel like I have no option other than to be completely unhappy if I stay with this company.
I know the contract I agreed to, and I am aware that it is 24 months unless I choose to upgrade or both parties agree to terminate it. I am trying to find a way to terminate it without feeling like I sat on a thick metal rod. So think what you want, but I have my reason in this instance.
Retail stores will let you exchange clothes even if they've been washed. I think it's bad business when companies don't take care of their LOYAL customers knowing that the phone is crap.
I actually think the point about retail stores is valid, BUT I think it is excessive that they're so lenient. As a consumer I appreciate it, but I can't believe that they do it from a business perspective. Lol.
And amen to taking care of loyal customers. 3 Verizon contracts for my line since I was 15 is enough for me. I was never even late on my portion of the bill, or anything.
ANYWAYS, I looked into making a claim and it has been raised, without my prior knowledge, from $50 to $100 now (I was told $50 when I signed my good ol' contract that I plan on ending). So I'm just going to eat the $150 ETF and move along. Still love my Thunderbolt and hopefully there will be reasons to stick around these forums, but, thankfully for myself, I plan on being done with Verizon.
Thank you, everyone, for the input on this though!