What is Your Success Rate Using Samsung Pay @ Walmart?

[monicakm]

I think I've had two successful transactions out of probably 20. No error message, it just doesn't work. Called manager, she had no idea why it wouldn't work. She said call the 800 cs number. They had no idea and said to call the manager of the store. Many suggestions on line that WM is blocking SP in favor of their Walmart Pay but I found no current chatter about it and in today's world, an article that is several months old is not reliable. So what's your Samsung Pay/Walmart success rate and have you been told management at WM that they no longer accept SP?

 

[sweetypie31]

I had a problem when I first started using Samsung pay, but after I figured out how to use it there have been no problems in Walmart. I just used Samsung pay in Walmart a week ago so I'm not sure about them blocking sp for wp.

 

[bbgpsuser]

Just used Samsung Pay at Walmart this weekend. Absolutely no problems.

 

[monicakm]

Would you guys tell me exactly where you hold the phone and if the phone is facing the terminal or the back is facing the terminal? Thanks

 

[strikeIII]

Would you guys tell me exactly where you hold the phone and if the phone is facing the terminal or the back is facing the terminal? Thanks

Just used it this past weekend too. I face the back of the phone directly onto the card swiper.

 

[sweetypie31]

I put put the back of the phone over the card swipe .

 

[cwbcpa]

Back of the phone to the card reader. Usually reads by just holding it there but there have been times where I've had to move the phone up or down by the card swipe. I have always been able to get it to work at least on the second try. Usually the first though. I have more issues at my local Subway for some reason. It's the only place I struggle with Samsung Pay.

 

[monicakm]

Back of the phone to the card reader. Usually reads by just holding it there but there have been times where I've had to move the phone up or down by the card swipe. I have always been able to get it to work at least on the second try. Usually the first though. I have more issues at my local Subway for some reason. It's the only place I struggle with Samsung Pay.

Do all of you have your phone in a case? I have a Thin Spigen case and a metal Casemate ring on the back.

 

[Dooki]

Try it without the ring, might be blocking the reader.

Does it work other places?

 

[cwbcpa]

Do all of you have your phone in a case? I have a Thin Spigen case and a metal Casemate ring on the back.

I do. I change it up but normally it's either the Samsung rugged case or the Spigen Rugged Armor.

 

[EMGSM]

For me it's worked every time except when I tried it on the self-checkout.

 

[TechNut79]

Back of the phone to the card reader. Usually reads by just holding it there but there have been times where I've had to move the phone up or down by the card swipe. I have always been able to get it to work at least on the second try. Usually the first though. I have more issues at my local Subway for some reason. It's the only place I struggle with Samsung Pay.

Subway is an issue for me too.

 

[BlackZeppelin]

I'm here in Australia and set up Samsung Pay for the first time and been using for 2 weeks. Absolutely no problems at all. Really convenient, including using with loyalty cards.

 

[bbgpsuser]

Would you guys tell me exactly where you hold the phone and if the phone is facing the terminal or the back is facing the terminal? Thanks

The back to the card reader. I use a Zizo bolt case on my Note 8.

 

[bbgpsuser]

Subway is an issue for me too.

Never had a problem with my Note 8 at Subway.

 

[monicakm]

Yes. That's why I'm not thinking the ring is a problem.

 

[brothamoveson]

I don't think I've ever had a problem with it at Walmart and I'm sure it's been well over a hundred times I've used it there.

 

[sweetypie31]

Do all of you have your phone in a case? I have a Thin Spigen case and a metal Casemate ring on the back.

Mine is in a case. I good back and forth between a clear ringke case and a heavier black case ( I forget the name) . Neither gives me problems when using Samsung Pay.

 

[Richard Stewart79]

Mine works everytime except at the self check out.

 

[cwbcpa]

Mine works everytime except at the self check out.

That's interesting. I pretty much only use the self checkout and I have not had a problem. I wonder why some have issues and others don't? Some stores must do something differently.