Whatsapp: Non-Basic Connection Issues. Please help!

Feb 17, 2016
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Hey guys

On a Samsung J7 that runs Android 5.1.1. I have the following problems:

Notifications are not working. Unless I start whatsapp manually, i dont get any messages. If someone messages me, they can see that the message has not been delievered (so I can only assume whatsap is not connected to the internet while running in the background). I've tried all the approaches i can find online (clearing cache, disabling all battery saving apps, restarting phone, reinstalling whatsapp).

When calling someone, its going into "reconnecting" mode everytime. Even though i cannot hear the person on the other side, the person on the other side can still hear me. Therefore i can only assume the phone is sending information but not receiving, again, connection problems. I tried reinstalling the app aswell, it solves the problem for a day or two but then, the problem returns.

Can someone help me??

Thanks!
 

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