Whatsapp Notification Settings keep reverting to default

[Android Central Question]

I have recently got a Huawei P20 pro, however when changing my notifications for WhatsApp I am encountering problems

Whatever I change my settings to, after a period of time between 5mins to 20mins, they revert back to the default settings

Example: I change the settings to my preference below

> Settings
> Notification Management
> WhatsApp
> Display Status bar: On
> Banners: Off
> Lock screen notifications: Hide Notification Content
> Priority Display: Off
> Notification Tone: Off
> Vibrate: Off
> Badge: On

However, when I receive a WhatsApp message I still have the full message content display on my lock screen when locked. If the phone is unlocked, I still get the banner and high priority display. The message still vibrates

When I go back into the WhatsApp settings they automatically revert to the default i.e. the nodes go from on to off

I have changed the settings the WhatsApp app itself so that they match the settings I choose on the actual notification section of settings but to no avail

 

[vishal077]

hello
first you go to >settings
than click on >lock and security
than click on >notification on lock screen
than change the setting >hide content