When are we going to get them? Samsung pre orders.

[Dualmonitors]

I recall that if we input the order number into either ups or FedEx (forgot which), you could then get the tracking number and label info BEFORE they notify us!

 

[BerryBubbles]

My credit card charge got posted immediately for my Fold 5 and S23 ultra orders also. Earlier it used to not until if ships, but from last couple of releases they no longer put a hold and instead directly post the charge first time itself. At least for me it's been like that.

They will state generating shipping label soon with a future delivery date.

Ahh, okay I feel better now.
Thank you!

 

[bhatech]

I recall that if we input the order number into either ups or FedEx (forgot which), you could then get the tracking number and label info BEFORE they notify us!

You can do that with either, FedEx track via reference or UPS track via reference. Reference number is the order number. But for that to work they need to generate a shipping label for your order first and then it'll show up.

You can also sign up for FedEx delivery manager or UPS my choice to automatically notify you for all packages addressed to your address. Very useful and it's free to sign up anyway.

 

[Rose4uKY]

You can do that with either, FedEx track via reference or UPS track via reference. Reference number is the order number. But for that to work they need to generate a shipping label for your order first and then it'll show up.

You can also sign up for FedEx delivery manager or UPS my choice to automatically notify you for all packages addressed to your address. Very useful and it's free to sign up anyway.

We have Fed-Ex delivery manager and it won't let us set up garage. It sends us a 6 digit code and everytime we try to punch it in we get an error message. Me and my husband haven't been able to set it up since we got the app. UPS puts our stuff in the garage but our phones always come Fed-Ex. But everytime it's been during us still being home since we work 2nd shift. I sit at my computer with my coffee staring out the window to the court.

 

[Dualmonitors]

for both FedEx and UPS, i am unable to use my order number to track even just to see if a label has been created yet or not.

maybe we have to swallow hard and accept that fact that maybe this year, we really won't get ours before Jan 30th/31st.

also, OUCH! samsung.com's order history area shows that a label for the trade in (return of my S23 Ultra) has already been created and it is ready to be printed out! well...er...great. however, look at the date it MUST BE shipped by? Feb 2nd! what? how can that be? that's not enough time!!!!!!! please see my screenshot below.

weird samsung.

 

[Rose4uKY]

for both FedEx and UPS, i am unable to use my order number to track even just to see if a label has been created yet or not.

maybe we have to swallow hard and accept that fact that maybe this year, we really won't get ours before Jan 30th/31st.

also, OUCH! samsung.com's order history area shows that a label for the trade in (return of my S23 Ultra) has already been created and it is ready to be printed out! well...er...great. however, look at the date it MUST BE shipped by? Feb 2nd! what? how can that be? that's not enough time!!!!!!! please see my screenshot below.

weird samsung.

Yeah others are seeing that also I saw it last night it's not right I think it's basing it on when you ordered maybe it'll change I'm sure once you get the phone.

 

[mlblack16]

We have Fed-Ex delivery manager and it won't let us set up garage. It sends us a 6 digit code and everytime we try to punch it in we get an error message. Me and my husband haven't been able to set it up since we got the app. UPS puts our stuff in the garage but our phones always come Fed-Ex. But everytime it's been during us still being home since we work 2nd shift. I sit at my computer with my coffee staring out the window to the court.

I just set up an account. It shows an option to manage delivery day/time which shows a fee of approx $5 and said price may vary by region.

I'll gladly pay $5-$10 to have the peace of mind and not praying to the Gods of Parcels that they don't attempt to deliver before I get home. Looks like I'll have to wait till after I have the official shipping notification.

 

[Rose4uKY]

I just set up an account. It shows an option to manage delivery day/time which shows a fee of approx $5 and said price may vary by region.

I'll gladly pay $5-$10 to have the peace of mind and not praying to the Gods of Parcels that they don't attempt to deliver before I get home. Looks like I'll have to wait till after I have the official shipping notification.

Really with fed ex you set up an account? I wonder why it won't let us do the FedEx manager. It says it's sending a code to our phone and then we get the code and then it doesn't take the code we get error messages it's so weird and I tried to call once and nobody could help us.

 

[mlblack16]

Really with fed ex you set up an account? I wonder why it won't let us do the FedEx manager. It says it's sending a code to our phone and then we get the code and then it doesn't take the code we get error messages it's so weird and I tried to call once and nobody could help us.

You're referring to the code they send to verify account setup?

Yeah, luckily it went through the first time trying. I did this on their website though, not through the app.

 

[Rose4uKY]

You're referring to the code they send to verify account setup?

Yeah, luckily it went through the first time trying. I did this on their website though, not through the app.

Yeah we tried both I have an account can log in just cant set up delivery manager it's weird.

 

[oatmeal-claypole]

I've ordered it today in the UK from Samsung Shop and got a delivery date of 26th. I cant wait lol

 

[mlblack16]

Yeah we tried both I have an account can log in just cant set up delivery manager it's weird.

Yeah their website is buggy. I set up a payment source and after entering the credit card info it glitched and said there was a technical issue and to try again. But immediately after that I got an email saying my account setup was complete.

I would try it again, see what happens.

 

[Mike Dee]

My credit card charge got posted immediately for my Fold 5 and S23 ultra orders also. Earlier it used to not until if ships, but from last couple of releases they no longer put a hold and instead directly post the charge first time itself. At least for me it's been like that.

They will state generating shipping label soon with a future delivery date.

An actual charge? I seem to recall that they used to put a temporary hold and then charge when shipped. I used the 4 payment plan so I'm not charged the first payment till February

 

[bhatech]

An actual charge? I seem to recall that they used to put a temporary hold and then charge when shipped. I used the 4 payment plan so I'm not charged the first payment till February

Yes actual charge posted on my AMEX. It's been like that for the past couple of Samsung releases for me. I'm not financing and paying the full balance after trade-in at checkout.

Earlier it used to be multiple temporary holds until it ships. But if I recall from S23 release, I saw my card charged within a day after pre-order. I think the reason is because from Samsung system they'll start generating shipping labels with a future delivery date and may be that's what they consider shipped or shipping soon.

 

[Dualmonitors]

Also I remember that some years, the Samsung app doesn't even update the fact that my new phone has been delivered! It would still say expected date!

I can't remember if I had to log into Samsung.com or how I was able to actually get updates.

Yes, even after I received the phone, the app still continue to say expected date only.

 

[Mike Dee]

Yes actual charge posted on my AMEX. It's been like that for the past couple of Samsung releases for me. I'm not financing and paying the full balance after trade-in at checkout.

Earlier it used to be multiple temporary holds until it ships. But if I recall from S23 release, I saw my card charged within a day after pre-order. I think the reason is because from Samsung system they'll start generating shipping labels with a future delivery date and may be that's what they consider shipped or shipping soon.

The last couple of devices I used the payment plan since there is no interest.

 

[azdmelani]

My phone also posted charge to my Amex (pending charge is gone)

 

[Rose4uKY]

You're referring to the code they send to verify account setup?

Yeah, luckily it went through the first time trying. I did this on their website though, not through the app.

Yes ours has never worked we get an error message every time. We're set up with UPS they have our garage code. But yes the code to verify your idenity 6 digits I've done it through app and online and it says error everytime never works. Oh Well

 

[oatmeal-claypole]

Mine just went to Preparing for Dispatch .

 

[azdmelani]

Mine just went to Preparing for Dispatch .

Where are you located? UK/Europe?