Law2138
Trusted Member
- Nov 14, 2012
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Define "plenty of people". Do you mean the three dozen phone geeks who frequent sites like this? Or do you mean their parents, friends, and neighbors?
I didn't know about it at all before seeing this thread. That's probably because I don't use or care about Samsung products in general.
Don't confuse your tiny microworld with the real world.
Actually, those plenty of people would be visitors of CNET.com, Consumer Reports.com, any other Android site and people who experienced the issue firsthand. Not to mention the people they told about the issue and it spreading via word of mouth.
I doubt Samsung would have revised its warranty conditions on the S7 Active over the complaints of "three dozen phone geeks". They were made aware of an issue, reputable sources were demonstrating and writing about the issue, and Samsung responded. That's the real world.