After a year and a half of glitchy performance followed by 5 months of better reliability I should have had in the beginning, I can finally say goodbye to the Thunderbolt. I am, however, making more than a phone change, but moving on to a new OS. My next phone will be the Lumia 928 (When Verizon finally gets around to announcing this open secret). I actually have no real issues with Android, but between HTCs firmware quality and software stagnation, I am ready for a change. I am pretty much a Microsoft-only household, anyway. Laptop with Win8, Surface Pro with Win8, Xbox, etc. so a move to WP won't be too tough. Luckily phones aren't nearly as much a lock-in as typical OS scenarios, so if after 2 years I am fed up with WP, I can go back to Android. Doubt I'd make a move to IOS, just not wired that way.
My biggest issue is that I don't want to leave Verizon, but due to stupid exclusivity deals, Nokia is driving me crazy with the whole waiting game. AT&T is not an option for me, I had them for about 3 years before my move to Verizon, and the move had to do with AT&T's absolutely horrible customer service. Never again. I have had only one CS issue with Verizon, and it was handled properly.