Why are my app badges not showing numbers? (Galaxy S8)

[silva535]

for some of the people that are unsuccessful with the various responses, make sure before anything else that you have your email setup to sync upon receiving an email. Mine was set to sync every hour so I did not see an email show up right away.

 

[Sandra Lippard]

This solved the problem for me. https://youtu.be/QcBVioEyDGY

 

[vothaison]

All of a sudden my app badges never have notification numbers on them anymore. Twitter, Facebook, etc will look like I have no notifications. But when I open the app, there will be new ones. Why is the badge not showing them anymore? Samsung Galaxy S8. Thanks for any help.

Here is what works for me, my S8 right after upgrade to Android 8.0

I need to reset the App Preferences, then re-enable App icon badges.
In detail, go to
Settings -> Notifications -> Advance (top right corner)
-> Three dots (top right corner)
-> Reset app preferences
-> Choose Yes

Then go back to Settings -> Notifications, and re-enable App icon badges.
Since preferences were reset, you might wanna go around and turn on/off things that you need/no need.

 

[Simjim92]

guys i found a solution to get it to work that doesnt involve resetting app preferences (which is annoying because it resets it for everything!!!!)

basically, have tiles notifications with numbers turned on > in emails, go to notifications, and put yes for the accounts > but if you dont like the push notifications set the importance to LOW!!! > in emails set sync schedule to auto (when received).

to recap, here's a checklist:

• in apps, click emails, then notifications make sure app icon badges is on
• for each email account, set yes to notifications, but change importance to LOW if you dont want push notifications to drop down screen, and make sure app icon badges is swiped blue to on.
• in settings>notifications > notifications on home screen, make sure app icon badges is on, with either show with dot or number (your choice)
• for each email account, make sure your sync schedule is AUTO (when received)

boom. the second you get a new email, the number will appear.

hope that helps, i like it because constantly resetting preferences would be irritating!

 

[Julia_Moore]

This solved the problem for me. https://youtu.be/QcBVioEyDGY

This did not work for me. I had it enabled and no notifications.

 

[Julia_Moore]

I got the update 2 days ago I'm dealing with the same thing, so annoying

So I've found a solution but it's really a pain to implement. Once you go through the obvious things listed above, you have to go BACK to the Settings/Notifications/Apps/Advanced Notification Settings menu, click on EACH app that you've allowed notifications from AND want to see the badge, and check that the app icon badges toggle is enabled. If it's not, manually enable it (click it so that it turns from gray to color). At this point you can also adjust whether you want sound with your notification or not, or show it on your notification screen or not, or other settings in the app. I found that when I did this, some of my important apps that I wanted notifications from were actually set to be blocked, even though on another menu it said they were allowed.

If you go back to your home screen and there is no badge or number showing, go back in through the step above and carefully scrutinize the settings. There are several levels where "notifications" might occur and you have to find and turn on all of them. I spent like 2 hours doing this but it's fixed.

 

[Singsling]

Thanks! nrose32 It worked for me.

 

[saeedchaudhry]

Guys had same problem with New S8. Easy fix for me, Settings, Notification, Switch on Notifications and it shows a message, icons with numbers. Select All and then unselect ones you don't want notifications from. I have just selected Outlook, Messages, Whatsapp, Facebook and Calendar

 

[Cecetonii]

Here you go guys. Thank me later

So if you’re using an S8 and you don’t want to miss important messages from your favorite apps, here are the steps to fix the problem:

1: go into settings, search for “apps” (wait a few seconds for the setting page to load because Samsung’s software is laggy) and click into it.

2: once inside “apps,” hit the three dots on the upper right corner, go into “special access.”

3: once inside special access, go to “optimize battery usage.”

4: from here, tap on the dropdown menu saying that says “apps not optimized” and switch to “all apps.”

5: once all your phone’s apps are shown, find the apps you want to receive notifications as they come through, and tap on the switch to turn it off.

(This is weird, right? You have to turn off the switch to ensure the phone doesn’t automatically kill your app, so you can get notifications on time)

 

[kellyllek]

You're using the stock Samsung launcher, and not a 3rd party launcher like Nova, right?

Hi I am using Nova and got it a couple years ago when I couldn't get badges from Android. However now I have a new S8 and badges do work; can I just turn my Nova badges off in favor of Androids?

As it happens my What's App badges are also not working though others are...

 

[B. Diddy]

Hi I am using Nova and got it a couple years ago when I couldn't get badges from Android. However now I have a new S8 and badges do work; can I just turn my Nova badges off in favor of Androids?

As it happens my What's App badges are also not working though others are...

You'd have to change launchers to the Samsung Experience in order to take advantage of Samsung's badges. Otherwise, keep using Nova and TeslaUnread.

 

[Jillybear151087]

Think I found a fix. (at least this worked for me)

Instead of going to app settings, go to to the notification settings

settings<notifications

first thing at the very top is "app icon badges" - just toggle to on

after a few minutes, my email app counter starting working again.

Its been racking my head for a couple of weeks now as I lost the notification counter. I tried your post and it worked. Many thanks

 

[adebyrne]

Its been racking my head for a couple of weeks now as I lost the notification counter. I tried your post and it worked. Many thanks

It seems to me people don’t listen. There are many switches in Android for you to turn on and off notations in badges.

The problem reported here is an actual bug. The numbers coming up on badges are totally random. I get one twitter alert, it shows 4. I get one WhatsApp message, it shows 7. It’s really bloody crap. I like the phone (s9) but it’s enough to drive me back to Apple, where believe it or not, everything just works.

 

[Christy12345678]

think i found a fix. (at least this worked for me)

instead of going to app settings, go to to the notification settings

settings<notifications

first thing at the very top is "app icon badges" - just toggle to on

after a few minutes, my email app counter starting working again.

thank you so mucuh i have the s9+ and i was loosing it

 

[Garry Spicer]

nrose32, thanks. Your fix worked on mine.

 

[Samuel Rhymer]

I had the same issue. I found that it was my anti virus software that i had installed that was messing with my notifications.

I had Virus Cleaner by Hi Security. Once I got rid of that everything went back to normal.

 

[bobvipers]

Think I found a fix. (at least this worked for me)

Instead of going to app settings, go to to the notification settings

settings<notifications

first thing at the very top is "app icon badges" - just toggle to on

after a few minutes, my email app counter starting working again.

This worked for my wife and me w/ our S8's. Thanks!