Why are my Google Photos Apps crashing when accessing Videos?

[AC Question]

Google Photos App crashing when accessing Videos.

Google Photos app crashes on my HTC Desire any time I try access my videos or the Assistant created Animation GIF's. They work fine through my laptop or my wife's iPhone. Anyone else have this problem? Or have a solution? I have an HTC Desire 620 on Android 4.4.4.

 

[Mark Shuttleworth]

Re: Google Photos App crashing when accessing Videos.

I've been having the same problem on my HTC One M9 and M7. Maybe it's an HTC Google Photos related bug?

Haven't managed to get it working yet. Nexus 7 plays the videos fine.

 

[Viktor Warhola]

I have the same issue, only whe. Playing videos. I cannot access any of my videos, good thing I haven't deleted them from my Google drive!

 

[Pepito141]

Re: Google Photos App crashing when accessing Videos.

Also having the same issue on my M7. Anyone see a fix/work around posted for this issue?

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