Why aren't my Whatsapp contacts updating?

abhishek_1

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Sep 4, 2015
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whatsapp contacts not updating

Dear all,

I have a lenevo A6000 plus which got updated to lollipop recently, but after the update i am not able to update my whatsapp contact which is creating a problem as only numbers are getting displayed.

Please help!!!

Thanks in advance
 
Re: whatsapp contacts not updating

go to security app (not setting so security) manage app permissions. find WhatsApp in apps section . look out for read contacts permission and allow it. It has happened bcoz u denied the Read Contacts Permission for what's app.
 
Re: whatsapp contacts not updating

Are you sure those numbers are stored as valid contacts in your phone? You can try uninstalling/re-installing whatsapp. I've used it on Lollipop devices and it still works OK.
 
Re: whatsapp contacts not updating

go to security app (not setting so security) manage app permissions. find WhatsApp in apps section . look out for read contacts permission and allow it. It has happened bcoz u denied the Read Contacts Permission for what's app.

Didn't think of that! Thanks! That does sound like it could be the culprit!
 
Re: whatsapp contacts not updating

Do what souvikultimate mentioned if nothing happens, don't worry to much about it. It happened to me just about a week ago where all of my contacts just showed the phone number and after restarting my phone a few times and almost considering uninstalling and installing the app again it'll went back to normal. It did it out of nowhere and I didn't do anything at all it just fixed itself.
 

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