Why can't I get into my settings?

[AC Question]

Cannot get into my settings

Samsung Galaxy S 3
When I try to go into my setting icon I get the message "Unfortunately Has Stopped" and stays there until I click ok. This happened after doing a recent update. Please help if at all possible. Thanking you in advance,

 

[belodion]

Re: Cannot get into my settings

Welcome to AC.

First, try a Cache Partition wipe.
If still no go, get back to us.

Posted via the Android Central App

 

[kkuls]

I have a Galaxy S3 as well, and can't access my settings due to a "touchwiz Home has stopped working" error. I have rebooted, done a cache partition wipe, and have installed Nova Launcher. I can't even access my settings via Nova Launcher. The phone is working OK otherwise, but I an unable to get into anything in Settings!!! Please help!

 

[biemar]

I wrote earlier that I had done an update and then could not get into my settings from slide down of bottom lhs. Gives error message unfotunately TouchWiz Home has stopped working. Did a cache cleaning as suggested but it is still a problem. Please help. Thanks.

 

[biemar]

Re: Cannot get into my settings

Hi, I tried a cache partition wipe but has not helped. I can use the phone but cannot access the settings gear, it just goes back to my home screen. If I try from the bottom left hand side button access to settings gear says unfortunately TouchWiz Home has stopped. I also cannot edit my favorite apps, it says unfortunately Favorite Apps has stopped. I have screen shots of the update from my daughter's phone, how can I send this to you

 

[biemar]

Re: Cannot get into my settings


These are the screen shots from my daughter's phone. She has not done the update (smart lady lol)

 

[biemar]

Re: Cannot get into my settings

Yes tried that. Tried taking out battery and restart in safe mode. All for nothing. It still does the same thing. Am thinking of doing a reset on the phone but don't know how to back up all my info onto my computer. Any help is appreciated. Thanks

 

[Arnold Abelaye]

Re: Cannot get into my settings

So what do I do to fix this problem