Why can't I keep alarm notifications on AND choose custom exceptions for calls and messages?

Michelle727

New member
Sep 26, 2017
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I used to be able to set an alarm AND select certain contacts to ring through with a text or call (Favorites). Now, the toggle switch is greyed out and I can't have alarms on AND set custom exceptions.
 
The most recent update, caused me to have issues on my s7 edge. I completely wiped and started from scratch works fine now
 

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