Why can't I send or receive SMS when I switch to t-mobile in EU?

[Android Central Question]

I carried my Verizon Galaxy S7 to Poland and switched my SIM card to t-mobile. Thanks to another post I added a new APN and now I get 4G Data connection. However I can neither send nor receive a SMS.
Based on a different blog I updated Assisted Dialing settings and updated the country code to +48, still no success.
Is there anything else that I am missing? Please help.

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist you . Thank you

https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Sounds like the APN wasn't configured correctly.

 

[mvinaykrishna]

Hello @mustang7757, thank you for the registration link. Here is my APN settings, please suggest what I should fix
Name:T-Mobile US LTE
APN:fast.t-mobile.com
Proxy:Not set
Port:Not set
Username:Not set
Password:Not set
Server:Not set
MMSC:http://mms.msg.eng.t-mobile.com/mms/wapenc
Multimedia message proxy:Not set
Multimedia message port:Not set (I also tried 80)
MCC:260
MNC:02
Authentication type:None
APN Type:default,supl,mms
APN protocol:IPv4/IPv6
APN roaming protocol:IPv4
Turn APN on/off:APN turned on
Bearer:Unspecified

 

[mustang7757]

Hello @mustang7757, thank you for the registration link. Here is my APN settings, please suggest what I should fix
Name:T-Mobile US LTE
APN:fast.t-mobile.com
Proxy:Not set
Port:Not set
Username:Not set
Password:Not set
Server:Not set
MMSC:http://mms.msg.eng.t-mobile.com/mms/wapenc
Multimedia message proxy:Not set
Multimedia message port:Not set (I also tried 80)
MCC:260
MNC:02
Authentication type:None
APN Type:default,supl,mms
APN protocol:IPv4/IPv6
APN roaming protocol:IPv4
Turn APN on/off:APN turned on
Bearer:Unspecified

Hi, welcome!
I can look it up and see it up later, see if I can give few suggestions.

 

[mvinaykrishna]

Few more details about my current situation:
I can make outgoing calls, but cannot receive any calls. Neither can I send/receive SMS. The phone is from USA. I called Verizon and they confirmed that my phone is unlocked.

 

[mustang7757]

Few more details about my current situation:
I can make outgoing calls, but cannot receive any calls. Neither can I send/receive SMS. The phone is from USA. I called Verizon and they confirmed that my phone is unlocked.

Ok , thank you for info

 

[mustang7757]

Few more details about my current situation:
I can make outgoing calls, but cannot receive any calls. Neither can I send/receive SMS. The phone is from USA. I called Verizon and they confirmed that my phone is unlocked.

Ok try these APN settings most likey Android 7.0 your on

https://support.t-mobile.com/docs/DOC-30273

 

[mvinaykrishna]

I tried all the suggestions, and no luck. BTW the instructions given on t-mobile.com were related to USA(the MCC and MNC were for USA).

I also tried using an Orange SIM card (my friend's) and I was able to send/receive SMS with Orange SIM card.

 

[mustang7757]

I tried all the suggestions, and no luck. BTW the instructions given on t-mobile.com were related to USA(the MCC and MNC were for USA).

I also tried using an Orange SIM card (my friend's) and I was able to send/receive SMS with Orange SIM card.

Ok great , so you got it going?

 

[mvinaykrishna]

No mustang7757, I still have the same problems with my T-mobile SIM card.

 

[methodman89]

It seems obvious that you need to go with your friend to the provider he got his sim from.

 

[mvinaykrishna]

Unfortunately my company only issues T-mobile SIM cards, so I cannot switch. Thanks for the idea though.

 

[mvinaykrishna]

Finally the case is cracked, I was given wrong phone number by my company rep, Sent me on a wild Goose chase. Thanks Mustang7757 for your suggestions.

 

[mustang7757]

Finally the case is cracked, I was given wrong phone number by my company rep, Sent me on a wild Goose chase. Thanks Mustang7757 for your suggestions.

Oh wow , I'm glad its working for you now
Your welcome!