Why do my app folders keep dissapearing?

[Android Central Question]

I've reached customer support multiple times about this problem and they don't know what is causing it.

Every day, all of the folders on my phone delete, causing all of the app to be scattered about. I'll remake and reorganize the apps everyday, but by the next, they're gone again.

I have not downloaded any new apps or changed any settings. The phone did, however, just perform an update.

Type of Phone: Moto G Power (2021)

 

[mustang7757]

You using a 3rd party launcher?
I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[B. Diddy]

Welcome to Android Central! Also see if this happens in Safe Mode: https://motorola-global-portal.custhelp.com/app/answers/indevice_detail/a_id/156384/p/10934