bmhillegass87
Q&A Team
- Aug 8, 2012
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How do I do a cache partition wipe?
Hi Zach,
Here are instructions for wiping the cache partition on a GS7/Edge. If this is the first time you've done this please take your time and follow along closely. If you have questions, don't hesitate to ask!
1.Turn off the S7 Edge off
2.Press and hold “Volume Up”, “Home” and “Power” all at the same time
3.When the “Samsung” logo appears, release “Power”
4.At the “Android” logo, release the other two hardware keys as well
5.Wait for access to the Recovery menu- sometimes this takes a little bit to come up
6.Once in the Android System Recovery menu, press “Volume down” repeatedly to navigate to and highlight “wipe cache partition”
7.Press “Power” to confirm (there might be a yes or no confirmation here keep an eye out for it)
8.Once the cache partition is wiped, “Reboot system now” will be highlighted
9.Press “Power” to confirm and reboot your device