Why does my brand new LG G3 keep showing the headphone simbol when they are not plugged in?

[celesteviljoen]

I am seriously struggling with my LG G3 and it is only a month old. The headphone symbol magically appeared over the weekend, which means I cant talk to anyone or hear a message coming in etc. It goes away for a couple of hours or a day (after I restarted it), then it returns. Please can someone help me, I am not happy with this at all. I was so happy with this phone until now.

 

[TWC42]

You didn't mention if you tried anything to fix the issue yourself. Did you check to see if there was any contamination in the headphone jack? Did you try inserting a headphone plug? Contact cleaner sprayed on a headphone plug and inserted into the jack several times might clean out any dirt that may have accumulated in that port. Or use a Q-tip.

 

[BBSeattle]

Not trying to be Captain obvious here but it sounds like a hardware issue....get it replaced.