Why does my microphone "voice to text" window freeze up on my screen?

[AC Question]

When using the factory messaging app, I tap the microphone at the bottom to use the voice to text, and a new "microphone window" pops up. When I'm finished texting if I don't close the "microphone window" it will freeze on the screen blocking the bottom potion of the screen. You cannot close the window when this happens. Everything works behind the microphone window, but it blocks the bottom of the screen. The only way to clear the microphone window off the screen is to reset the phone. I have performed the factory reset, and even replaced the phone under warranty. Please help.

 

[Golfdriver97]

Welcome to the forums. What device do you have?

 

[jashehan]

Galaxy S5 Active 5.0

 

[vbrown4640]

I have the same issue!! Just started a few days ago. Nothing I do has fixed it and I have to restart my phone each time it freezes.

 

[Golfdriver97]

Have you tried a cache clear in settings>storage>click cache partition?

 

[jashehan]

Yes I have. I've even gotten a new phone and it still does it. I really hope someone can help.

 

[Golfdriver97]

Not sure what else to suggest. Have you tried calling Samsung about this? It might be a bug they don't know about.

 

[Javier P]

You could try with a different keyboard. Download a third party one from the Play Store, set it as default and see if the same problem persists. Google keyboard or SwiftKey would be my first options. Also you could try switching "voice input" off, reboot your phone and enable it again.

I think the S5 comes with the Samsung keyboard and Swype, right?

 

[jashehan]

I haven't tried changing keyboards, because it has always worked great with the factory installed board. I was hoping someone would be able to assist in fixing the problem instead of working around it. However, it looks like I may have to try working around it anyway. I have sent an email to Samsung and no reply yet.

 

[jashehan]

Thanks a lot. I have not "called" them, but I did send an email. I will try calling them tomorrow

 

[Javier P]

Tell us how it goes. It will be very helpful for other users with a similar problem.

 

[happydude45]

Mine is having the same problem as of a week or so ago. Same thing - freezes up and blocks the lower third of the screen. Better then wife's, her voice option is dead. Click on the microphone and you immediately get an "unfortunately Google apps has stopped" error message.

Posted via the Android Central App

 

[Javier P]

Check this thread and see if that fix work for you.

http://forums.androidcentral.com/showthread.php?t=587575
Voice typing card stuck on every screen

 

[bern61]

ALL THE TIME!!!!!! Mine is having the same problem as of a week or so ago. Same thing - freezes up and blocks the lower third of the screen.