Hey!
My phone (An Honor 5C) downloads images and videos from advertising. These files don't appear in my gallery, they only appear when I post a photo on Instagram or in the Huawei HiSuite. I keep deleting them via HiSuite, and they keep coming back on my phone. I thought it could come from apps (when I was using Messenger, my phone downloaded stickers all the time), but the ads my phone had never appeared in my apps, I have never seen them. I used every application on my phone, while checking if the problem came from it, but it doesn't, none of the apps causes the downloading of these files on my phone. I also reset my phone, and the problem has not resolved.
Have you ever had this problem? Do you know to fix it?
My phone (An Honor 5C) downloads images and videos from advertising. These files don't appear in my gallery, they only appear when I post a photo on Instagram or in the Huawei HiSuite. I keep deleting them via HiSuite, and they keep coming back on my phone. I thought it could come from apps (when I was using Messenger, my phone downloaded stickers all the time), but the ads my phone had never appeared in my apps, I have never seen them. I used every application on my phone, while checking if the problem came from it, but it doesn't, none of the apps causes the downloading of these files on my phone. I also reset my phone, and the problem has not resolved.
Have you ever had this problem? Do you know to fix it?
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